Category: | Spa |
Address: | 14830 Captiva Dr, Captiva, FL 33924, USA |
Phone: | +1 239-579-1470 |
Site: | kaycasperson.com |
Rating: | 1.6 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed |
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genise g
We had a girls day out. From the time we walked in, to the time we left, it was a great experience. Annie greeted us warmly. Since we were a few minutes late, I was worried but Annie was never anything but friendly and nice. When she found out it was both our birthdays, she said we must have a champagne toast when we finish. I chose the pedicure with reflexology and was not disappointed. Ashley was my manicurist. She was delightful and did a great job. Shared tips for my feet, manicured them perfectly, and made both my legs and feet smooth and soft. Natasha was my reflexologist. She is very talented. Completely relaxed me and my feet. Used just the right amount of pressure throughout the massage. Spoke quietly in the beginning and the end of the massage. Was very friendly and professional. Then Ashley came back in to paint my nails. Health coating, base coat, two color coats, and top coat. Smart tip to use an eye makeup brush dipped in remover to clean up any little miss. Final product was great. As she was finishing, my sister came back, smiling and glowing from her facial. Ashley welcomed her and also made her feel right at home and special. Annie followed with the champagne. We toasted our day and treatments. It was the perfect ending to a perfect spa trip. Decor is inviting. Room temperature was perfect. Spa was clean, organized, and well laid out. Everyone was fun and friendly. We will be back on our next girls day out!
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Erin Sharp
I took my 8 yo daughter for a mother- daughter date. We found the staff reserved but polite. They treated us as individuals and my daughter was rushed through. I discovered to my dismay that the "princess" mani- pedi is basically a polish change, and my daughter was quite disappointed that I got a sugar scrub, leg and foot massage, etc, while she did not. The whole thing was way overpriced, but I understand the clientele is a Captive audience. The worst part was that the product did not work well. My polish is still on, but soft and mottled in texture from everyday usage. Its like it never cured. Next year well look for a more reasonable place on Sanibel.
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Nicole P
Dont waste your money. The people are rude and the pedicure I got was a complete waste of money. My 2 year old could have done a better job. The lady even left a cut on my foot that started bleeding. And theres a 20% service charge that they dont tell you about....and when you ask what its for the answer is "because of our service". I should have read the reviews before going here. Upset I wasted over $70 for a 25 minute pedicure.
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Beth A Olsen
Worst spa experience I ever had, THEY mixed up our booking appointments and then insisted that it was MY fault and cut my massage time in half, but still charged me for the whole thing of course. Theres a bunch of added fees when you check out too, making it waaaayyyy overpriced and not worth the cost at all. Would never return here again.
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Diane Roeder
My experience was not great. The lady who was giving me my facial was upset with another employee and berated the other employee during my facial. Very unprofessional. I felt the stress during my facial and it was drama I could do without. All for the cost of $ 139.
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Jackie Bego
Got a pedicure with group. The ladies were nice did a good job. Very salty price, service change and what not. The most expensive pedicure I have ever had. Did not do anything special.
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Jill Manske
Very expensive for mediocre massage and pedicure. I have been here before and the services seem to have gone downhill. Save your money.
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Thomas Doyle
Ann Leatherwood.......the name to remember
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Emilia Zlotnick
Ridiculously over priced