Category: | Pet Store |
Address: | 211 Hancock Bridge Pkwy, Cape Coral, FL 33990, USA |
Phone: | +1 239-573-7613 |
Site: | discountpetsandsupplies.com |
Rating: | 4.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
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Pecola Rawls
Horrible place to order from. I ordered Rad Cat frozen raw food for my purebred Siberian Cat. She is very picky and only likes raw food. It was supposed to be overnighted. I payed quite a bit for shipping which I completely understood. Two weeks passed with no food delivery. I called, they said they would send it out that night and they would send me a shipping number that evening. I didnt receive a shipping number. The next day, no food. I called again they said it was supposed to be sent out, but it didnt happen. They told me there was something wrong with their email server. We went back and forth for 3 days and I never received a tracking number or my cat food. 4th day in contact with them and 16 days since I ordered, I finally asked for a refund. They said no problem. The next day, no refund. I called again. They answered the phone snickering! They knew it was me and they were laughing! Completely unprofessional. I stayed on the phone until I received my refund via paypal. This was the most ridiculous transaction Ive had with a business. I would not recommend this place to anyone. Stay far away!!
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Judy Dewitt
I have been a customer at discount pets for 10+ years absolutely phenomenal customer service, very realistic pricing, top of the line products, very friendly and knowledgeable staff. I went into another store because it was more convenient in doing that I realized what a bad choice I made almost instantly the animals were not well kept, the prices were outrageous, the staff was not knowledgeable about quite a bit of their reptile products. Discount Pets and supplies is a one-stop-shop with a variety of pet supplies. I absolutely recommend this place of business.
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A Private User
Discount Pets has excellent prices, and a very knowledgeable staff. I have purchased dog and fish supplies there, as well as two leopard geckos and a bearded dragon. Their employees told me everything I needed to know about reptile keeping and care, and even went out of their way to find us the perfect animals. We recently found baby turtles in our yard and they have given us all the info we need to keep the newest additions to our brood happy and healthy.
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Stacie Smith
Amazing Experience! Rabbits, chinchillas, ferrets, snakes, rats, they have so many animals! The staff was so knowledgeable, sweet and polite, even with our crazy kids. They did not pressure us at all and were so helpful! We ended up getting a cute little ferret (Riki Tiki Tavi)! You could definitely tell they were handled often. After 7 pet stores this was the one we picked and definitely the one well come back to!
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Marcia Buccieri
I purchased two beautiful dogs from these people. They are six and eight years old now and in very good health. The people who work here and own this store were very helpful and kind to me. I was so sorry to see them close. I would love to buy another silky puppy from them. They made my life so happy! Thanks Discount Pet Store!!
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A Private User
Shop here. I really like this store. I shopped online & local stores...none could beat these prices PLUS FREE DELIVERY?! Outstanding customer service, products & prices. These guys know how to take care of their customers and their customers opinions count. I am so lucky I found Discount Pets & Supplies.
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Sabrina Espinoza
Very good staff its convenient for me and they dont stalk you throughout the whole store like some small pet stores very polite staff they ask you if you need anything good products bought some reptiles and ferrets there its definitely a store you would wanna go to every week for your animals
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Sean Mcglynn
First time there, didnt know it was even there since their Facebook page hasnt been updated since 2015 and am absolutely amazed by this place. Super friendly environment, very clean and all of the animals there are very well maintained. I will always be shopping there for my pet supplies now.
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A Private User
I traveled to 2 different petcos and 1 petsmart trying to get a setup for my uromastyx. My friend recommended this place and I decided to try it. They were very knowledgeable, have great prices, and great customer service. I will return there and recommend others to shop here.
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Kayla Kaufman
This is the best pet store in lee county. Family owned great customer service everyone always has a smile and is happy to help you. The are also have the best prices in town. I absolutely love this pet store and their staff. Highly recommend them
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DY Osborne
They are very kind, knowledgeable and have great prices. I have never been to a pet store where I have felt so welcomed and where they took the time to really help me. I noticed they did the same to others who walked into their door.
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Datura
Great people, great place, and most importantly they actually care about their animals. I refuse to go to any other pet store and have been going here since I was in high school. Best place to get your pet supplies in town.
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Mario Failla
Very nice people who work there. Always asking customers if they need help. Never un happy, the animals there are kept clean.. Not once have I gone there had left unhappy.. Keep up the good work guys..
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A Private User
They are the most friendliest guys. There arent many stores you go into anymore and feel like you have known them forever. I refuse to go anywhere else. GREAT STORE!!!!!!!!!!!!!!!!!! KRISTIN NELSON
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Renae Sziber
The service at this store is above the top, They are top in both customer service, and in products. They take the time with the customers to make sure you feel at home. Love this store....
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Christina Schaefer
A small mom and pop pet store run by two brothers. You can tell that the owners really love their jobs and love the animals that they have in stock. They have an onsite dog groomer as well.
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Freddy Avilan
Como tratan a mis perros como le hacen el groomer y lo barato que es I love
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Jamie Boller
Amazing customer service! Knowledgeable, personable staff and phenomenal prices! Highly recommend to anyone for any of your pets needs!
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Brenda Gellinger
I have been going to this pet store for several years and have always appreciated the personal friendly service.
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Adam Simpson
Cool place, nice people although they did sell me a camealon for 70 bucks that should have been more like 35.
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Employee Care
Customer service, I feel like family, they are clean and they love pets. I recommend all my friends there.
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Gino Immediato
I love small businesses. Always a great time visiting discount pets.
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Jahnary Figueroa
Love the staff! Super friendly and aways remember what i need :)
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Carey Parks
Personal service, helpful, packed with pet food and supplies.
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Isreal Robison
The staff was quick, polite, helpful,and knowledgeable.
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Dee Sheplak
Love to shop here
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Dianne Napier
Fantastic staff!
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Stephanie A.
Best dog food.