AT&T

Reviews 10

JO

John Smith

I thought it would be quick pick up at the store to grab a phone I pre ordered online. I thought wrong. When I walked in there were three reps each giving their pitch to three separate families. You would think these people were making a decision about their last meal or deciding to buy a house. About an hour into it I was ready to shoot myself than listen to another minute of these people decide whether to upgrade an IPhone 4. The store manager came out eventually and took my info and said it shouldn’t be long now, not very convincingly. I could not believe that the same 3 customers were the only ones still being helped and were in there before I got there. Mean time there was a customer who walked in and left because no one to help him. There were two other customers waiting for longer than me both told they would have to wait for a rep to free up. Finally one of the customers that was there for an hour and a half decided to come back in a few days and wait for the release of the new iPhone 6s. I was ready to take one of the demo phone and bash it into their skull. How are you going to sit there for an hour and a half and decide to come back and wait in line? I swear these people had no jobs or lives based on the fact that they had nothing better to during the middle of a day on a weekday. What do you just wake up in the A.M. and say I am going to go the store and learn about phones. The rep was actually a nice guy and they had my phone ready to go in less than 5 minutes of being helped. Having to wait that long for a pre ordered phone is incompetence on management’s part. They need to figure out a way to assist people more efficiently.

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JO

Jordan Fantie

I came to this AT&T ten minutes before they closed yesterday. Not only was I greeted by the friendliest staff i have ever met, not one of them seemed upset about me coming in before closing. Now normally i would never go to a store that is about to close, but this was an emergency situation that could not wait. A service rep named Alex went completely out of his way to help me out. Even when he knew my budget was low he did absolutely everything in his power to make sure by the end of the day I would have a working phone. All in all, 10/10 for the service and 10/10 for this being the best AT&T i have ever been to. Thank you AT&T at Bishops Corner, all the staff, and especially the homeboy Alex

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MU

muneer ayyash

I went to this location yesterday to switch from boost to at&t .. I had hard Time getting my account number from boost. . I almost give up .. then a guy from at&t store show me a trick step by step for how to get my account number from boost .. I try it and it work out really easy .. bottom line the staff at at at&t store is so frindley. . Helpful .. and they really know what to do .. specially Alex .. thanks

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JE

Jerrold Abrom

Ive been dealing with cell phones and cell phone companies more than 10 years. Emily and Shawn were the best sales associates Ive ever had the pleasure of doing business with. Associates in other stores should learn something from them. They were polite, professional, and friendly to not just me but everyone that walked in. Made me feel that much better about spending my money.

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LE

Lewis Mclaughlin

I was lied to in the store about my billing for a new plan, charged more money then I was before. When returning to the store no one was interested in helping and told nothing we can do about it until contract is up. Very terrible customer service and lied too.

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CR

Crespo4TheWin

Great Staff very funny and personable. Location was able to help me transfer my personal lines and to my business line. Left with Samsung Devices I was so pleased ^_^ Worth going Into just to even look its unlike any location I have ever seen!

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DA

Daniel Conable

Excellent, pleasant service on every visit

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KI

KingZGaming

I hear it is future rustic

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RA

Ravikiran R

Good service!

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SR

srinath kokkirala

Good service

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