Sears

Category:	Department Store
Address:	850 Hartford Turnpike, Waterford, CT 06385, USA
Phone:	+1 860-447-5300
Site:	sears.com
Rating:	2.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 22

Reviews 16

David Woodbury

I have been going there for years and years and the manager actually snapped at me today when I went there and he knew who I was I cant believe you did that pleases read before going over .It used to be a very good store but now its got less and less tools and it we should be having more Tools in it and the Shop Your Way Rewards should be much clearer understand did not get price quote at for battery One last thing what are all the people going to do who has contract jobs from Plumbing to cleaning up peoples Lawns to other things or even if youre a tech or mechanic what are people going to do then when they cant find any tool that they need their no longer lifetime warranties anymore you have to bring back your sales receipt please read this whole message before you go into Sears

babumjane e

DO NOT and I mean DO NOT ever buy a major item from Sears. I bought a mattress that sunk in 8 mos. They will not deal with it. Had to go to a central complaint office which has been unbelievably rude and dissed me. I wrote to Consumer Fraud who wrote them and they lied in their response. They refuse any pictures I send, Most do not even go thru. Sent them one at a time and they still say not good enough. I asked for the address of their legal dept so I could sue in small claims, per COnsumer Fraud instructions and reply was do you own homework we dont have to tell you anything. Sears used to be great but no more, guess that is why they are all closing. I will NEVER< EVER go there again.

Toni Pho

Calling the Customer Service 1-800 number was a terrible experience. Worst customer service that I have ever had to deal with. The store clerks are helpful, but the manager that I worked with was equally as terrible. My refrigerator/freezer is not working and I have had it for a mere 7 months. They cannot come to repair for over a week!! WORST customer service. The Waterford manager of large appliances was downright mean to me over the phone. Not nice. Buy your large appliances somewhere else to save yourself the stress.

JULIO GRANADOS

DONT GO TO SEARS AUTO CENTER OF WATERFORD CT, THEY HAVE NOT IDEA WHAT THEY ARE DOING. I WENT TO GET A TIMING BELT CHANGE FOR A VOLVO S40 I PAID OVER $500.00 FOR THAT SERVICE AND THEY DIDNT DO A GOOD JOB, I WAS DRIVING WITH THE TIMING BELT LOOSE, I WAS VERY CLOSE TO SCREW UP THE ENGINE, SO I HAVE TO GO TO SECOR VOLVO TO FIX THE PROBLEM. I DONT RECOMMEND SEARS AUTO CENTER TO ANYBODY.

Arthur Callahan

Do not go to this store. You have to search for a clerk for ten minutes and then, when you find them, they are rude and in this last case threatening. The head of the tool area threatened to punch me in the face. Also this store does not honor the Craftsman tool warranty. Disgusting. I will never go back to this store. If I could give them less than one star I would.

3275362

I personally never had an issue here. I have bought tools, clothes and bedding. They can be pricey but they also have good deals and awsome sales. They have honored a few sales for me past the date when I asked which I thought was great. Service is good but slow, especially if there is a line.

T Stuckart

Do Not - and I mean Do NOT EVER - buy something from Sears that they contract out to a 3rd Party, like a Central Air Conditioning system. Too many details to describe here but in short, the experience was a consumers worst nightmare.

triple _s

Complete clown show multiple occasions. never but a gift card here if you plan on ordering on Sears parts direct

Marilyn Martin

Sears worst store to shop, with there 30 days rules management is the worst

Liberty Services, LLC

If your web site says your open at 9:30 why is your store closed until 10:00

Matthew Cleary

Bought some appliances here and had them delivered. No complaints.

Dillon Troxell

lots of options for various shopping needs

Chuck Bomar

Lots of options. Usually has good prices.