Category: | Auto Parts Store |
Address: | 270 W Main St, Norwich, CT 06360, USA |
Phone: | +1 860-886-6333 |
Site: | stores.advanceautoparts.com |
Rating: | 3.8 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
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Raina Robert
I gave 1 star so I could make sure this is seen.....this advanced auto is by far the slowest ever. And common sense is completely lacking here as well. I just left there after picking up rotors that I paid for online. During my almost 45 minute wait. I watched a line form, 1 person leave, and 1 person take a call that lasted almost 20 minutes and the person on the other end didnt even buy anything all while the young lady employee is trying to get through the line by herself and failing at it. Every time I call advanced I get put on hold......wondering what made the person who called tonight so damn special when they were quite busy.
CH
Chris Purple
Wonderful staff and well kept building and interior. Excellent membership program and a convenient online order - pick up in-store option makes it quick to shop. However, it is often understaffed and lines are almost constant here - it takes 20 minutes to check out in what shouldve been 5.
DU
Dubblosephen
Dear Advanced Auto IT Dept...set each workstation so they can print to any printer...then train employees. Frustrating for customers, very frustrating for employees. Ive seen it at so many stores. Ended up leaving without slip on too many occasions too.
AN
Andrew Heist
This place usually has a good selection of parts in stock. The staff is usually very helpful and knowledgeable. They are usually understaffed though which means long waits.
JE
Jeff Richards
This is a store staffed with consistently helpful and knowledgeable folks. Good inventory of things I look for (maintenance items , small upgrades like LED lighting, mats).
MI
Michael G
Intelligent group of individuals... all customer service oriented... everyone went out of their way to assist me in fixing my seatbelt for the power chair
ER
Eric Wold
These guys work really hard to find the right part at a good price and take their time. They wont sell you any old part just to make a sale.
MA
Mark Bettencourt
Prices have been going up, service is questionable as always. Buying online and picking up in store makes things easier
CL
Cliff Foyster
I have always had great service here and they have a wealth of knowledge about what I needed. Lots of parts in stock.
MI
michele ryan
ok prices never have what I need in stock always next day , customer service is decent
MI
Michael Morales
Hard working people, just double check everything especially the online order pickup
TY
tysauce1986
Not my go to parts store. But itll do. Prices are comparable to auto zone and napa.
ME
melszy727
Wont help customers changing anything, even disabled individuals
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Bolillo Ponce
Best place for parts and friendly employees
MI
Michael Mahoney
not enough help. .always a long wait
ZA
Zachary LeBlanc
Good store, knowledgeable employees
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Jack Maliszewski
Usually has what I am looking for.
EA
Eastern Wholesalers
never have the right parts
JE
Jeffrey Mehlenbacher
Under new management
JO
Joyce LeBaron
Helpful nice staff