Rock Bottom Furniture

Reviews 10

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Ian

I am sorry for those who had bad experiences. Mine is very positive with Walter. Two years ago, I came to Norwalk, CT from west coast and needed to buy some furniture. Products: I bought some economic furniture to suit my need. It is important to note that I got my money worth. Service: It is second to none. Despite I only ordered a queen bed, mattress set, a small dining table and two chairs he made two deliveries. First time he delivered every thing except the queen bed on the date that I requested so that I have a bed when I arrived. He is nice enough to loan me a bed frame because the bed is on the way. On the next week, he delivered the bed in time. Any other furniture stores would not have arranged this kind of service for a small order. I made those purchase even after reading some bad reviews. I would recommend Rock Bottom furniture !

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So fi

The owner is very irresponsible, he wants you to pay half or any big amount then he calls you the next day to let you know the waiting is one month, after the month he tells you the waiting can be much longer. We purchased carpet from him, the experience was terrible, he didnt even order the right amount of carpet and he is the one that came to our house to measure (very unreliable!), and his "Hispanics" workers are very rude, and behave very suspicious. Plus the carpet was placed in different directions that you dont notice until you vacuum: the hair of carpets is set in different ways, meaning those workers dont know how to do their job. The whole experience was below average. It has an F- on Better Business Bureau!

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Nicole McClory

The gentleman who helped us did a great job. He didnt have the exact table we where looking for but was able to show us a set that was very similar and had another piece of furniture in stock to show us the exact color of the finish. He ordered our set and it arrived and was delivered in less than a week. The delivery guys came on a Saturday and were very nice and set things up very quickly. Love my new table and chairs!

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A Private User

I completely remodeled my home and replaced most of the flooring throughout. Rockbottom was the lowest quoted price for the job and completed the installation on time and as expected. The owner personally came to check on the work that was being performed and made sure I was completely satisfied. I love the personal care that is taken in family-owned local businesses! You cant beat it!

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A Private User

Rock bottom sucks balls!! Ive been waiting for over 3 months for my furniture to arrive. everytime I ask for updates on my items I get no help. The owner is a crook and is untrustworthy. If I wanted to waste money on crap, then I would have just cleaned my butt with dollar bills. Never buy from rockbottom!

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Ulla Atweh

I had the kitchen flooring done ( Vinyl ) and all the hardwood floors redone.I did not find what I was looking for but Walter showed me a better product and it looks great The work was excellent ..all done in a timely fashion and good budget..great people...highly recommendable

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Franchesca Feliciano

The website stinks, and the show room isnt much but Walter gave me a great price on the same exact dining set I saw in the competitions store for a way better price! If youre a bargain hunter, Definitely stop in and take a look.

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Roger Smith

The owner Walter is a crook. 2 months later I still havent received my lamps nor have I been refunded. You pay for what you get,and what you get here is screwed over. Stay away from this business at all costs!

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Andre Emanuel

Love the couch. Cheapest price we saw for this model anywhere, and we were able to get it delivered next day!!!

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Rose Armstead

Excellent customer service, plan to do business over and over again. Thanks Walter!!

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