Norwalk Smoke Shop
| Category: | Tobacco Shop |
| Address: | 365 Westport Ave, Norwalk, CT 06851, USA |
| Phone: | +1 203-845-8886 |
| Site: | vaporandsmokeshop.com |
| Rating: | 4 |
| Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–5PM |
Location
Photos 1
Reviews 18
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Cristen Califano
Terrible customer service! They will sell you anything BUT if you have a problem, they dont want to make good on it. Totally unprofessional. They wouldnt take our calls to try to rectify the situation and when we went in there, one of the nasty employees was defensive and accusing us, the customer of doing something intentionally, to damage the prod. He proceeded to get loud and swear. One week later we were able to reach the owner and he said to come by with the item and hed take a look. He was very quiet and annoyed the whole time and the end result was a refund. We wanted to take the money and buy something else but the owner said he refused to do further business with us, said that were always looking for trouble and then began to THREATEN us in front of other customers. Yelling profanities and threatening physical harm. Is this someone YOU want to do business with?!?!
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Hector Rodriguez
This WAS my favorite place but when one of the workers that were there got alil snippy when I ask to smell the flavor they said they were sealed in which none of the flavors that I ask to smell were not sealed. They told me to go some place else. Bad business I wouldve spent a couple hundred dollars there need to buy vapes, flavors, and accessories. Any body who wants to spend money in a place that is not willing to accommodate does not deserve my business an for that * I WILL TAKE MY BUSINESS ELSE WHERE AND SPEND MY MONEY SOME PLACE ELSE* Young bucks now a days.. Learn to accommodate. For that you get one star I wouldve gave you no stars for that wise ass remark an I will NOT be returning.
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A Private User
Maybe Im a bit biased, but Ive been going to Utopia for almost 2 decades now, and while this other place is quaint, the salesman didnt seem to know almost anything about the glass pipes, there were almost no name brands, and the selection of the other stuff was mild at best. If youre in Norwalk, its worth the trip to Utopia to make sure you leave with something youll be happy with. My .02
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Adam Wilber
Shop is fine with a good selection but the gentleman behind the counter acted as if I was bothering him by asking a simple question about his products. Truly a bad customer service experiance. When someone walks into your store to spend their hard earned money the very least you can do is be helpful and friendly.
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Dave Pardy
The only vape shop thats worth going to period. As someone who has gone to almost every vape shop in the area these guys are hands down the best around. Always helpful and never take a customer for granted. Extremely knowledgeable about all tobacco products and always give you the time of day.
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Karen DeMattio
Everyone there is really helpful and full of knowledge. Theyre helping me figure out my vaporizer, flavors (which are free to try before you buy), and which mg I should be using while trying to quit smoking cigs. Thanks to everyone for helping me, even their customers are helpful.
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Kevin Grant
BEST EVER Always go here for the best prices on Wax pen products , Will go here over UTOpia because they are cheaper for the same thing.... They keep up to date with all their products and always get in new things to try out!!! KG
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Doris Doreen
Awesome service, very friendly and helpful staff great oils for vaping good prices I highly Recommend it, Ive been to other vape shops but this one is tops. Im a regular customer. Five stars
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Julio Rivera
My wife had problems with her Vape device, she had gone to other vape shops~ only here were they able to help her. The staff was excellent! I will definitely go again.
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Billy Lake
The worst smoke shop Ive ever been too. Nasty staff and theyre always out of what Im looking for. No matter what it is they always manage to be outta stock
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A Private User
To beat the high cost of smokes, go here, has the best selection of RYO in CT. Even has machines you can use. Owner is very knowledgable on Tobacco & RYO
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stephen meckley
If you vape this is the place for you . Any and all tobbacco needs have a great selection of pipes bowls and bongs as well
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Steve Mendizabal
Guys are super helpful. They have the largest selection of juice in Norwalk. Hands down the best.
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mimmo caratozzolo
awesome customer service, knowledgeable staff, always looking out for customers best interest.
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Lindsay Marcus
great selections of juices. Staff helpful. Great Rewards program. Highly recommend
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Lester Alfonso
Good stuff, readonable prices.
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Carl Cheney
Not very friendly.
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Carolyn White
Very helpful