Category: | Sporting Goods Store |
Address: | 716 Harrison Ave, Leadville, CO 80461, USA |
Phone: | +1 719-486-3245 |
Site: | melanzana.com |
Rating: | 4.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM |
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Josh Jones
worst small business i have ever encountered. Customer service was terrible, worse than terrible, worst people i have ever spoken with over a phone. I ordered a product they didnt have in stock (which is their most popular color and product) then proceeded to wait for 3 months till it was "back in stock", mind you they make everything right there in the store. How does it take 3 months to get me a product you can make in the store in less than an hour? furthermore after waiting three months they sent me the wrong color. I sent it back and was then told they were sold out of the color i wanted. At this point i am sure you could see how angry I was. I said fine send it to me when its made. another 3 months later and still no wind pro hoodie. I called and demanded a refund and she said she "couldnt find my return". Then I asked to speak to a manager and she refused to put her on saying she had more important things to do. More important that dealing with an incredible upset customer and the livelihood of your business? So not only did they not send me a product, they sent me the wrong one and lost all my information, and management wouldnt even talk to me. This company is garbage and their product isnt that great either compared to others. Way overpriced for what you get and their companys integrity is terrible. I would recommend staying as far away from this small town garbage dump store for as long as they are in business, which im sure if others have the same experience i had with them, wont be long.
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Eric Yeager
I am a local in the area and love Melenzana. However, today (3-18 at about 1130) I went in with my family including two small children going to get a gift for my daughter. We walked in and the lady at the desk interrupted her own phone call to yell at my children to not touch the clothes. This is my first bad customer service experience with this company, but my father (who was there with us) said this lady in particular is always extremely rude. She must be the owner because I cant imagine anyone that rude keeping her job long driving customers away like that. At least she wouldnt in my business.
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Patrick McNamara
Maybe best value, product quality customer service Ive ever encountered making an on-line purchase. Great products obviously designed by people ski, board, mtn bike, climb, etc. Not NYC hipsters. Their hoodies & beanies are as good as it gets regardless of price. And when I ordered on line and they had a bit of a delay they called me 10 minutes after I submitted to ask my about my preferences. This place is Made in the US quality.
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Brian Merrell
This store is employee owned and the manufacturing area is directly behind the retail space. Its great to know that the items youre purchasing are made by people you can meet and talk to. The local emphasis isnt a recent fad, either, as theyve been in business over 20 years. Great clothes, too!
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Wendy Dudley
Went to the store in Leadville. Limited stock and very expensive. I asked if they had a particular sweatshirt in my size, and the gentleman at the counter just said ,"No" without any more information about how I could get one or any help whatsoever. Horrible customer service!
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Chloe Donathan
My husband and I both recently ordered a micro grid hoodie, and we could not be happier with the product we received. Great customer service, responded to emails within a day, fast shipping. We spend a lot of time camping and hiking and the hoodies are light weight and warm.
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Andrew Lee
High end outerwear. Locally made and owned. Ive had Melly gear last FOREVER! Takes a beating. It is pricey, but for clothing that is MADE IN THE USA and will LAST 3 TIMES LONGER longer than other high end brands, I consider it money intelligently spent.
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Tim Jurasevich
Great quality stuff! If you want to set yourself apart from the North Face wearing masses this is a perfect place to do it. They have several options in terms of material for jackets with color options that are simple but attractive.
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Connie Elder
Love the hoodies! I have 3...so far! I know there will be more in my future! The staff is great to work with...so friendly and helpful! Dont miss shopping with these guys either online or in Leadville!
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Sie
They seem like they have quality products but theyre not very well stocked. I was going to buy a hoodie but all they had were two XLs. They recommended some crew shirts but they just had larges
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Sean Deines
Quality gear produced by quality people! Awesome to walk in and see production happening right there, not something you see with your larger technical gear companies.
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Hans Landis
High quality synthetic outerwear that keeps you cozy whether you are fishing the Arkansas or climbing your favorite peak in the valley. Colorados best kept secret!
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jesse bahr
Simple, durable, and amazingly comfortable. They offer many different layering options, both breathable and warm. I never leave home without my microgrid hoodie.
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Brian Wilkie
Decent quality. Lousy humans. Just because you make decent clothing does not mean you are decent. I guess I assumed these things might be correlated. Wrong.
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Gerick Engle
Both the comfiest and warmest clothes for lounging and adventure. Made right in the shop. I absolutely love my Melanzana!
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mark bosky
Exceptional quality. Still love the pullover I purchased last year. Made right in Leadville.
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Anthony Trinh
Great quality clothing for cold weather. Boutique style shop and a must visit in Leadville.
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A Private User
Top quality outdoor wear made right in front of you, what more could you want!
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Sharon Leopardi
I love that they use Is sourced polartec, their clothes last forever.
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thepagano
Locally made. Great quality. We bought one for each family member!
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Martha Jo Burns
Love the product and have referred them to out of state friends.
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Emily Abramson
Clothing made in store, great outdoor options for men and women
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Levi Villars
Best hoodie Ive ever owned. Its been everywhere with me.
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leif H
Best fleece wear on the market and handmade in Leadville
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Brian Redmon
Very cool business and awesome showroom.
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Lisa Seeberger
Quality clothing made right in Leadville
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Alan Keefe
Last clothing company in usa! Support!
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Peter Mercer
Pretty cool little mountain gear shop.
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Bill Larrabee
Great outdoor clothing store!
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Tania May
Very expensive
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John Lundquist
Good products!
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Kurt Glaser
Just OK