Category: | Beauty Supply Store |
Address: | 16500 Sherman Way, Van Nuys, CA 91406, USA |
Phone: | +1 818-779-0278 |
Site: | stores.sallybeauty.com |
Rating: | 4.1 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM |
NA
Nare Balasanyan
I have been going to this store for a long time and loved the customer service until I met the manager Nancy. The worst customer service I ever had. I made a purchase and when the cashier gave me the change I asked her to break it and give me singles. She was going to to do so until the manager told her not to do so since she had already closed the register and was not allowed to open it again. I am more than aware that she or the manager herself could Open the register and for some reasons she didnt. I had to wait for more than 10 minutes for that. Racist and unprofessional customer service from the manager. She should be fired!!!
BE
Bessie Roman
Absolutely the best sallys I been too. Since i am not an expert on hair I always have a gazillion questions, the girl with the long black hair she is amazing! Helped me out with the issue of my orange looking hair and gave me options, I bought the products she recommended, did the procedures she instructed and came out amazing! Y husband loved it! Ive never had such a great experience out of all the times Ive gone to sallys. Go to this sallys!
CL
Claudia Martinez
I dont dislike it but i found the employee had no customer service training at all,almost rude.I shopped at 2 other locations before & they help me found what i nedeed and they were very nice.
AR
aracely rivas
Todo lo q necesitas para el cuidado de tu cabello, cara, manos, y pies...
R
R S
The employees were very nice and helpful and even though they were getting ready to close they did not rush me
DI
Diana Ruiz
They have a wide variety of supplies for beauty
AN
Angie Illescas
Very nice young lady at the register
DE
Debbie Roussell
Absolutely❤the staff❤.
RO
Rona Schneider
Limited products
JO
Johanna Reyes
Love this place