Category: | Jewelry Store |
Address: | 4950 Pacific Ave #411, Stockton, CA 95207, USA |
Phone: | +1 209-478-1726 |
Site: | zales.com |
Rating: | 2 |
AM
Amy Elizabeth
Absolute WORST customer service Ive ever experienced. Ive bought a promise ring, engagement ring, and 2 wedding bands through them, and it seems like the more money I spend with them, the worse things get. Still awaiting my engagement ring (which Ive had to send out twice in a row because incompetent people cant do their job correctly). Its been 2 months since I havent been able to wear my ring... Will not be purchasing anything else through them again. Wish I could give them 0 stars.
HE
Heather Tolman
Novelyn was the rudest customer care service representative I have ever come in contact with. I misplaced my diamond replacement paper over a year ago and since then have brought it in to two other Zales with no problem. When I came in today to have my ring cleaned and inspected at the Stockton Zales she was treating me as if I were incompetent
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salty .emili
They gave me a balloon I think it was this one
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Lanie Green
Very, poor customer service.