Verizon Authorized Retailer - A Wireless

Category:	Cell Phone Store
Address:	12355 Seal Beach Blvd #3, Seal Beach, CA 90740, USA
Phone:	+1 562-430-4371
Site:	awireless.com
Rating:	2.6
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–8PM

Location

Photos 18

Reviews 11

Mark Webb

The Worst! If youre looking for a business model of how not to run a cell phone business, this, independent Verizon retailer is exactly what youre looking for. Upon meeting the owner/manager, he offered me a great way to upgrade my phone. Problem was they didnt have a phone in the store but that was easily fixed. He would go to another facility and get the phone and call me later in the day and I could come and pick it up that afternoon. He, no one, ever called. So, I called several times in morning the next day. The owner/manager would never come to the phone nor would he return my calls. So, I went to the store and said to another sales person, "Whats up?" He replied, "Heres the phone! Let me get it activated" Guess what, they couldnt get the phone activated. I said ok, get out another phone and activate it. They replied, "There isnt another phone." Instead of saying, "Sir, well get another phone in here this afternoon and get this all set up for you, they just said, "thats it, we dont have another phone like this and then proceeded to try and shift some other, completely different kind phone, onto me, which I rejected. All the while my saga is going on, the lady next to me was in a tither with another sales person. Seems she bought a phone that was having problems and she had brought it into the store on multiple occasions, and today when she came to see if the problems where fixed, she found out they had sold her phone. If youre looking for cell phone drama, capped with incompetency galore, you come to the right place. Im just saying, if youre looking to expand your communication horizons and are considering doing it with this store, beware and be careful.

Shawn J Burke

To say the store was useless would give a bad name to useless people. Didnt get any store help for my sim card issue other than to call Asurion. Even the Verizon representative was surprised he didnt test my sim card there in the store. Maintaining Verizons long standing reputation for terrible retail stores.

A Private User

Way better than waiting in line at "other" stores. I walked in, was greeted immediately and was helped within 2 minutes. I had issues with my bill and the rep that helped me ended up saving me over $50 a month. Definitely the best experience Ive had in a cell phone store.

Kelli Hazelwood

The worst store and experience. Promised everything and got nothing and ripped off. Brandon, store manager was a con artist and then lied and said he never said what he said. DONt go to this store!!! Not a Verizon corporate store.

Phil Mathews

Like getting kicked in the junk going here. Been lied to for about 3 months. Crooks? Liars? All the above! Im sure some transactions go well, but if you have an issue you are in TROUBLE! Stay far way...trust me...I come in peace

Irving Reyes

Super friendly and knowledgeable staff. Custom fit deal that really suits my needs and BIG thanks to the manager Misha for the discount on my accessories and tablet! Will definitely be coming back when I need anything Verizon!

Jason Woodall

Disorganized, messy and unprofessional. Products were marked incorrectly. Very few phones were available for demo. Store felt no one cares about it.

Josh Lake

Worthless. Only one guy in the store, didnt have a demo of a new phone, and was generally not knowledgeable about Verizon. Wow.

Matthew Salmon

They closed at 7:30 even though it says 8pm this is why Im canceling my service and not renewing a contract horrible service!!

A Private User

Upgraded my phone hassle free. Staff was friendly and knowledgeable. Will be recommending to others.

Lucas Ranthony

worst experience and ruined my account