Dollar Drug

Category:	Pharmacy
Address:	1055 W College Ave C, Santa Rosa, CA 95401, USA
Phone:	+1 707-575-1313
Site:	mygnp.com
Rating:	4.2
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–3PM Closed

Location

Photos 4

Reviews 21

Matt Marshall

Pretty blah experience here. Had to have a perscription filled (of a fairly critical respiratory medication, for a hospice patient); the details of the debacle are not particularly important, but the end result was that they (at least partially) dropped the ball on having it filled on Christmas Eve (and were not open until many days later, long after the patients existing supply of medication would have run out). The front counter staff was very friendly and understanding, but the pharmacist was more interested in trying to place blame on hospice rather than figuring out a way to actually resolve the issue. It was very uncomfortable. My best guess is that the only reason they are still in business in this day and age is because they have one of the only compounding labs in the county outside of a hospital. Yes, its an independently owned business and-so-on-and-so-forth, but I dont really see the advantage over a big box pharmacy ... its certainly not the customer service. If you want a small pharmacy on principle, just go to Tuttles, otherwise just go to CVS or something, the only reason Id go to Dollar Drug is if I needed something compounded.

Jane Kennedy

As a clinician who orders numerous compounded prescriptions for my patients every month, I have been very pleased with the quality of compounding and service my patients have received from Dollar Drug over the past 8 years that I have been in Santa Rosa. Their formulations consistently provide the results that my patients and I are looking for. The Dollar Drug pharmacists have always been very responsive to patient questions and concerns. We all feel that their priority is the good health of the patients they serve. The entire staff consistently provides friendly and efficient service to meet the needs of each patient, and they have always been willing to “go the extra mile.” Thank you, Dollar Drug, for the positive and irreplaceable contribution you provide to our Sonoma County community. My patients and I look forward to working with you for years to come! Jane Kennedy, CFNP, MN, MPH, Nurse Practitioner, Santa Rosa, CA

Ron Kennedy

I am a practicing physician and for 20 years, up until two years ago, I recommended Dollar Drug to all my patients. Two years ago Frank Hecht sold Dollar Drug to three younger pharmacists and retired. When Frank was there things were not perfect, but if a mistake was made, or something was lost in the mail, Frank took care of it with a "customer first" attitude. It took me a while to discover that things had changed. Now it is all about the money, customer satisfaction and service be damned. It came to a head when the shipment of my personal medication did not make it to my mailbox. I presumed they would stand behind it just because I was a loyal customer, not to mention a physician loyal to their pharmacy. How wrong I was. They deflected responsibility to everyone but themselves. Now I must do an email mailing to my 3500 patients and apologize for ever recommending Dollar Drug. My advice: never do business with Dollar Drug.

Laurie Baumann

I was never asked for my insurance coverage. I assumed compound pharmacys did not accept insurance, the same as the alternative DR I went to. But low and behold after asking after 8 months of picking up my compound I found out my insurance did cover my prescription. I was credited back 3 mo of the insurance benefit from Dollar Drug, but an additional 5 mo needs to be reimbursed by my insurance company. Three of the five months were all I could get credit for and I am out almost a hundred dollars. I believe it is the responsibility of the pharmacy to inquire about a persons insurance, not me asking if you take insurance. Buyer beware.

Alexia Lippman

My daughter has several prescriptions that are refilled monthly, many of which are complicated in terms of billing and dosing. I have gone to many many other pharmacies in town and THIS IS BY FAR THE BEST PHARMACY. They are organized, knowledgeable and make it simple to order, re-order and pick up her scripts. The employees are so helpful and friendly. I cant say enough about how happy I am to have them as our pharmacy. I strongly recccomend using them.

Jordon Berkove

One of the last remaining full service compounding pharmacies in Santa Rosa. The staff there make you feel welcome. Please allow them a couple of days to prepare compounded drugs and a good dialog between you MD and their Pharmacists will assure you get just what you need. A customer for 20 years.

Nicholas Shunk

Great prices, quick no non sense and as they get to know you they become personal and caring. Not everyone working there but the pharmacist even helped me when I was short on a co pay from his own pocket. I have nothing but respect and appreciation for them. Last of their kind!

jenny henry

Absolutely the best pharmacy! I spent years as a Pharmacy Tech, and could only dream of such a well run and awesomely staffed pharmacy team!! They take awesome care of me! Thank You, Dollar Rx!!

Melissa Berry

I love this drug store there always helpful and kind and have gone out of the way to work with my insurance company always have gone ABOVE AND BEYOND !!!! WOULDNT GO ANYWHERE ELSE!!

imp ofwhimsy

Helpful, friendly pharmacy. I use them for my pet drug needs, and theyre both affordable, and have great customer service. I highly recommend Dollar Drug.

Andrea LaCampagne

Support your local, non-corporate pharmacy. They still accept BD Sharps for my diabetic needles, unlike CVS or Walgreens. Super nice people too.

toni ludwig

items were placed irreguarly on shelves and it wasnt the cleanest place in town, they needed help at the cash registers because of long lines

Christa Cape

The staff is very friendly. They always have my medications in stock, and they offer lots of other items to purchase while you wait.

Vick Stiles

Friendly atmosphere try to stay at a competitive price or lower with other drug stores. They even fill your pet oersciptions.

Steve House

A pharmacy based on service. They are great at knowing what you need as well have the prescription you need.

Mia Emerson

Friendly, helpful, knowledgeable - this is the old fashioned full service pharmacy we all miss