4 Wheel Parts Performance Center

Category:	Truck Accessories Store
Address:	550 W San Carlos St, San Jose, CA 95126, USA
Phone:	+1 408-279-4979
Site:	4wheelparts.com
Rating:	2.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed

Location

Photos 100

Reviews 21

dm gmail

I guess i should consider my myself lucky, i wanted a quote for a lift kit and install, RK long arm kit was 7k online, 4WP took all my info and said they said theyd get back to me, two weeks later i ordered an equally good kit by evo its a bolt on since i could not get them to do the work. But i still needed rear axle regeared to 513s and ARB locker and Chromoly shafts so thought well lets give them another chance. This time i called twice and both times never got a return call. I JUST CANT GIVE THESE GUYS MY MONEY!!! Well judging by other reviews its probably i should consider myself lucky. I had the identicle experwwith Oaklands 4WP shop too. Guess it runs in the family there.

Isf Qazi

I have been going to this store over last 15 years for my 4x4 needs, and always had a good experience dealing with sales Reps and managers, but today (5-18-16) I had a shockingly nasty experience with both sales people and the manager - Wanted to charge me for items I had paid for previously. They were not willing to listen to my side - said it was a corporate change that they had to abide by. So I went away to their other location where everything went smoothly - No questions asked.... Something is not right about this San Jose Store current management and its sales team

oliver krejcik

Surprised to hear they are booked over a month for a simple alignment?? Is this true? How is that even possible?? I will take my business elsewhere. Also I recently ordered an Intake for my duramax which I pre paid for online. It states next to the item pick up in store next day. Manager calls me 2 days later (late) and tells me they have the item ( which I paid for) but could not give it to me due to California smog compliance. Now I understand this isnt 4 wheels fault but why the heck did you take money?! Stay away.

A Private User

By far the worst customer service I have ever experienced. These guys ruined my brand new wheels! They created giant chunks in the wheels and left marring on the front surface of the wheel. After only 3,000 miles my vehicle went through a brand new pair of tires because they couldnt align the lift that they had installed on my 2012 truck properly. The mechanics couldnt even install and balance new tires without ruining my wheels. I wouldnt even trust these guys with an oil change. Never go there!

Adam Duchek

Well 9 years, $7000 and multiple disappointing experiences is what it takes for me to never shops here again. To bad for you 4 wheel parts you just lost $4000 of future revenue over 100 bucks. Their diagnostic technicians are a joke. Surprise surprise there is still a clunk in the front of the jeep.... Like I told them. But that did not stop them from taking a grinder to my REAR differential cover without asking. I would drive my jeep into a lake before bringing it back here.

sargon ternian

Went in today to get some pricing on some parts. Never in my life have I been talked to so rudely. I talked to joe there. He acted like I didnt know what I was talking about and was trying to tell me that I was Wrong. When I asked to speak to the manager he told me that he was unavailable. After this experience I will not be going back ever again. Now I know why they say this is the Worst 4wp in the country.

Tony A

As per another reviewer, their counter service is poor. The counter person was surly, really uninterested in describing what they had to offer, couldnt even get me a catalog. The conversation was overheard by /another/ worker, and /he/ promptly brought me a new catalog. So they clearly have issues with setting a standard for interaction with the public. For now, Ill just try the catalog.

Brendan Kiely

Customer service isnt the best. I also have been waiting four months for my lift kit with a delay in shipping every time I call to check if it has arrived. However, the lift was installed quickly and I was informed other parts needed to be replaced and they were able to acquire and install the remaining parts in two days. Fast service, but a higher labor cost.

A Private User

The counter people are useless, and the mechanics are idiots who I wouldnt trust with anything more complicated than an oil change. The only good thing is that they stock some stuff thats otherwise available only by mail order, and theyre good at installing/balancing big 4x4 tires, which most tire stores arent. Otherwise Id giveem only 1 star.

Zam-Boni Machine

Place where Bros can lift there 2WD bro trucks. I wouldnt have my Jeep serviced here. They just up sell you stuff you dont need or sell you a lesser option so it will break and then youll come running back to buy an "upgraded" part. But replacement Jeep parts are more affordable here than anywhere else so thats a plus.

Richard Phillips

I broke outer and inner shaft at the car crush last Saturday there and they were very helpful on helping me out also finding the right parts for my truck. Im picking my parts up today and cant wait to get it. They are a good group of guys! Im planning on shopping for more stuff in the near future.

Manuel Flores

They have no concern for customers time. Steve is no help what so ever. Call multiple time and they act like our $$$$ isnt what keeps them in business. Put me on hold more then once for 15 to 20 min on same call. Go somewhere else. Dont waste your time or money with these yahoos.

Tomas Tomas

So, today I have walked in and asked how much for a spacer lift kit + job. The assistant told me without knowing model of my car or type/make of the spacers $1500 ..this would be a beyond joke rip off. Have walked off - will never come back. Good luck with your "business".

Fred Korth

Front desk employees here make for a unsatisfactory experience. I spent over a thousand $ on tires least they could do is act polite and helpful. Seemed like my business was not wanted. Will not be returning here. The shop guys were super cool though.

Jake Jones

These guys are awesome! I bought gears and lockers to build my Jeep. I didnt get to it and have to move (military). They took it all back no problem! Very clean store. Knowledgeable employees. Quick service. Best four wheel store in the area!

Ron Dohonson

If there is an owner of this business, he or she needs to put cameras in to see how the customers are treated. WOW, this is a joke. If anyone was to open another 4x4 shop in town, this place would easily close.

Gilbert Cortez

Ill never return to this store. I walked in to look for mud flaps for my truck. I walked back and forth through the 6-7 isles. NOT ONE PERSON SAID HELLO or Offered to help.

Jason Willebeek-LeMair

Helpful staff. Good selection. And gosh darn if I dont buy an accessory I dont need for my Jeep every time I walk in here....

Craig Robbins

Great customer service, staff was very helpful in helping me find the right parts for my jeep.

Rob Avina

Not at all helpful and wasted 2 weeks of my time. Stay away from this fake "service center".

A Private User

The guys are nice, but they dont take any crap from people. Be nice and they will too.