Aptos Tire & Auto Care

Reviews 11

SA

Sarah K

I had called the night before and stressed the importance of needing to get my car there at 8am when they opened. I had to have time to get back home and drive to Santa Cruz with the traffic to be at work by 9. I waited until about 8:20 before I had to leave or I would be late. I then called until after 8:50am and still no one was there. When I finally got ahold of someone they didnt want to bother talking to me because I was obviously upset. I had rented a car to be able to get to work and leave my car at the shop all day. Now I have to keep my rental for another day and find another place to take it. All I got was "there was traffic"... Yes welcome to the world its called rush hour. 30 mins of traffic is not a valid excuse to be an hour late for work. Even if they left at 8am, which when you start at 8 would be unprofessional as it is, someone should have been there at 830. Thanks for not only wasting my time but making me spend another $100 to rent a car for another day. Extremely unprofessional but I guess a good learning curve because if this is the quality of care and work ethic they possess I would never want them to touch my car.

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JU

Julie Ball

Thank you to Brycen for great service. I was very happy with my visit and the work done. I will be back. I noticed while i was there that these guys are busy, and you can see they work hard and get things done quickly. There are some negatives about this place... the parking is very tight. To leave I had to back out directly into traffic on Soquel Avenue at a bend in the road. Also, this place needs a facelift - it has an old and dirty look. A pressure washer and a coat of paint would do wonders.

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JO

John Bowen

This place is low stress. They did what they said & more. Last place we went was aweful & charged us for work they never did. Aptos Tire & Auto Service was easy to talk to. They didnt make fake promises. They were polite nice & helped us. Was a big relief. Cant imagine gambling on another place when these guys actually helped us & did a great job. Even though we dont live near them. Were making them our first choice.

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Ryan Ames

My girlfriend had bought tires from Aptos T&AC before I moved out, so we went back even though we lived farther away now. Not once did we feel taken advantage of or disrespected. Most likely the nicest mechanics I have dealt with. They have earned new loyal customers.

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christine mcfall

They were fast, did a good job, very reasonable and when I called to ask how much it was out the door for 4 tires and balance they quoted me over the phone and it was the same price they actually charged. Some places do not do that.

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Philippa Gamse

Just had new brakes and new tires with alignment and balancing. My 11 year old car feels so smooth . . . Luis is always so helpful, this place is trustworthy and great value. Highly recommended.

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Anamaria Lentz

I had transmition problems in my car and Luiz just fixed very good. Now I am going over there for they do oil change, tires and do everything in my car. They are nice and not expensive place.

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Deborah Palomino

Ive taken my car and a few you kiss me good job Anecho the recommendation of a friend are honest and Asen very good job

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GREG CALASOPA

they are awesome,they keep you informed and help you quickly and carefully. Best prices around, GSC

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CK

CKG NYC

Great guys! Super trustworthy! I only go them! Starbucks is half a block away.

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JO

Joel Schilling

Great guys, great prices.

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