Category: | Furniture Store |
Address: | 501 W St, Sacramento, CA 95818, USA |
Phone: | +1 916-930-9688 |
Site: | 5starfurnishingsinc.com |
Rating: | 3.8 |
Working: | 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–4:30PM |
24
2468usee
Short part: Owners are friendly and helpful, Dave the hired help is rude and does not understand basic customer service. Long part: Overall, the couple who owns the business are friendly and helpful. However, the hired help who managed the front desk had a poor attitude and low work ethic. I arrived earlier for a simple u-haul rental - pretty much everything was already settled online. I was unaware that this location had yet to set up the self pick up service despite the websites claims. The worker, Dave, rudely brushed me aside and claimed that it was my fault that I had not known. He dallied over another customer who arrived after me and forced me to wait half an hour past my reservation time. Even during my rental return, despite the empty shop, he refused to help me. I did not think I behaved like a rude customer or somehow offended this worker with my simple questions regarding my rental. This behavior made me deeply uncomfortable and dampened my experience at this U-haull dealer. Thank goodness the owners of the business were there to assist me - if it werent for them, I dont think Id ever consider coming back again.
GR
Grabiel WolfysWife
Good place to star and get my thing for my first place they work with you there are cheap in price but great quality
RA
raquel castellon
Good selection of furniture for the area, since it is downtown. Prices and customer service were average.
ST
Stephanie Astige
Came for U-Haul, took awhile to be helped
BR
Bruce Yang
Fine Furniture, low price, best value.
TO
Tony Amico
Hai is the best