JCPenney

Category:	Department Store
Address:	1125 Galleria Blvd, Roseville, CA 95678, USA
Phone:	+1 916-772-8800
Site:	stores.jcpenney.com
Rating:	2.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 100

Reviews 12

Jypsi Here

On April 25th, I decided to shop at our local JC Penney store at the mall. When I walked into the store, it was a total mess! Everything on sale and bunched together on every rack. I couldnt find jackets or Alfred Dunner area. I proceeded upstairs to pick out some PJ bottoms and did find one item that might work. The clerk then proceeded to put in a request for a credit card for me. Even though I told her I had done it a year ago, have excellent credit and have had a card all of my life, but they declined me again!!! I am a senior living on SS, so if you dont have bunches of money, JC Penney will not give you their credit card!!! Just thought senior customers should know their policy. Pretty stinky, I think!

Estela Arreola

I give them one star bc it is the second time one of the chashiers forgets to take off the security sensors! I walked into a store at the mall and it started beeping! I had to get my bag checked bc they thought i stole something! It was so embarrassing bc everyone was staring! That same day, i saw the same thing happen to two other people in the mall and guess what? It was also jcpennys fault! Employees need to do their job correctly!

Tracey Gordon

Brandi was lovely, she is always totally professional and attentive. She explains everything thoroughly and never rushes you. She always lets you know about what deals and promotions are currently running so you dont spend anything more than you need to. I will be bringing all my optical needs here in future.

brita wynn

Tried to call store to ask a question. No one answers the phone after 20 rings. Tried calling the company customer service number. Waited on hold for ten minutes when the system told me three and listened to the exact same piano score over and over until my head hurt but no one answered.

Bill Horbaly

I was happy to get the end of season discounts, but not quite enough check out stands open so there were very long lines. The checker tried hard to give great service, but he recognized the long lines offset what he could do. He gave a nice apology and Im happy with my purchase.

Lydia Chaplin

We were very pleased with our photographer. She was very friendly and encourage us to be ourselves and enjoy the photo shoot. The studio was on time and the pictures came out very satisfactory

Ryan Mcleskey

They took away the shoe specialist area and now its basically self serve. Otherwise a decent store with good selection and good prices if you do it right.

Brien Bower

Pretty terrible experience with their discriminatory staff. I would not recommend visiting if you dont adhere to strict right wing norms.

Inner Grit

Really under staff and on multiple times couldnt do a stock check for my size.

Ian Hamilton

Park on the upper level of the garage for quick in and out access.

Bill B

Im a long time JCPenny shopper. Great store and prices.

Evy S

Ignore the phone number as nobody answers!