CVS

CVS, 2037 Verdugo Blvd, Montrose, CA 91020, USA,

Category:	Drug Store
Address:	2037 Verdugo Blvd, Montrose, CA 91020, USA
Phone:	+1 818-248-8018
Site:	cvs.com
Rating:	2.4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 9

Reviews 23

Jack Robinson

This is quite possibly the worst run pharmacy in the country. I waited in line for 45 minutes to pick up a prescription that I ordered yesterday. This is not a one time event, but an ongoing display for lack of care about the customers time. By the way, my prescription was not ready when I got to the front of the line. I went and asked for a manager 30 minutes into being in line. The said they would be over in 2 minutes. After 10, another manager came to look at the line and not help. When I asked him to help the customers in line, he turned his back on us and walked away - well done CVS - you just lost my business for life!

Paco S Sanchez

I was not going to post this, but its not the first time Ibe been to this store and as soon as I walk in the staff makes me feel really uncomfortable. I appreciate been greeted but no dirty looks from cashier (Betti) and manager or employees walking around me like if I was going steal something. I know they are trying to stop shoplifters but it should not be base on racial profile. Manager (Jack) told me that they greet everyone and there was nothing hew can do and walked away. Very poor people skills. I for sure went be back to this location. CVS headquarters should do something about it to improve customer service.

Free Dumb

I was just denied a valid prescription for pain medication from my doctor. I have a chronic condition that requires me to take these along with other treatments such as chiropractic, massage, acupuncture, acupressure, cortisone shots, steroid shots ...etc. I just filed a complaint with the ADA and seeking legal counsel. The pharmacists working here are rude and will discriminate against you based on their assessment and not the professional doctors that prescribe these medications. Plus theyve screwed up a few times on other prescriptions for family members. One could have killed my grandfather

Mark Hafeman

Big lines at night. They need to hire more people. It has gotten better during the day. I often see the manager in the pharmacy during the day. Nightime is terrible expedcially during flu season. I wish they would hire more people. Im upgrading my review from one star to three because Jane the pharmacy tech got my prescription off the computer, filled it herself and gave it to the pharmacist. This showed initiative. They still need to increase staff during flu season. The phone was non stop.

Yasmin Harris

WARNING: This pharmacy and its staff is by far the worst youll ever experience. Not just a one time experience for me either but EVERY. SINGLE. TIME. Ive had to come here. At this point, I much rather drive 40 min to the next 24 hour pharmacy then ever have to use this place again. No joke, every time Im here, someone is yelling at the staff for screwing up a prescription or their lack of empathy towards them, the patients. Very sad! Go elsewhere if you are able!

Chon Honey

I hate to have to post this but this is the worst cvs Ive ever been to. Sometimes I go to this pharmacy, though I always feel staff are not friendly! Plus, I dont understand why they refuse to sell alcohol with passport. Although it might be the store policy, it doesnt necessarily mean that they are not valid.

Aileen Kelly

Its open 24 hours, the pharmacy staff tries to go as fast as they can while still being sure they are doing their jobs correctly. Its not ideal, the lines can be long but they do acknowledge that you are there and that you are waiting.

Charles Weinmann

This is the worst cvs around. I swam and went to get some beer after and was denied because my eyes were "too red" and was treated like a drunk!? Crazy. La Canadafor you. Accutually just rude too

Helen Gharibjanian

Zoya, one of the employees in this CVS was very helpful towards my couponing. She is all about her job and helping customers. Thank you Zoya. I will definitely return to your store.

Megan Mitchell

Seems fine to me. I dont go to a lot of Pharmacies, but the 3 times I have been to this one, even at very odd hours, the 3 different people who helped me were efficient and caring.

Andrew Gero

Terribly understaffed, operates more like a factory than a pharmacy. An orientation of the staff in how to be friendly and professional would help.

Kelli Conley

Would not look at my 13 month old sons ears to see if he had an ear infection. Refused to simply pick up the tool and even look at my sons ears.

Richard Forster

I hate this pharmacy. NEVER on time. Really poor customer service. I always have a bad experience here but only 24 hour pharmacy in the area.

John Park

Gotta give them a high score. Because not Many places open late in the area and theyve come through in a pinch

Jacob Cribbs

Pharmacy staff is not friendly and are very slow. It is apparently against company policy to smile.

Eric Andersen

Positives: pharmacy opens early and closes late Needs to improve: selection of batteries to buy