Category: | Video Game Store |
Address: | 25106 Marguerite Pkwy, Mission Viejo, CA 92692, USA |
Phone: | +1 949-588-7529 |
Site: | playntrade.com |
Rating: | 4.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM |
JO
John Wick
If I could give 0 stars I would. Youd be better off at GameStop than this place of a scam. First day I walk in there, the owner looked like someone with a problem-a substance problem (due to his inability to speak clearly or walk normally. I know thus because its my area of specialty . Now, after looking around for some old games, the owner, small-tattooed baseball-cap guy immediately starts telling me his whole life story as Im looking around and without even asking him. He begins by bragging how he owns this store, and that he has been through "a lot" getting there and one of the examples was his constant drug abuse. Claiming he has now stopped, I know when someone is under the influence. His speech was extremely slurred, could barley walk straight, and started talking to me about all the illegal narcotics he would (and Im sure) he still takes. He then goes off about his obsession with Wonder Woman and how he made his ex dress up like her and without my permission or even me asking, he pulls out a half naked picture of her. I was the only one in the store and I thought it was a joke but no, this man has mental problems that need to be diagnosed by a shrink. He also told me a story (as if he couldnt stop talking; as if he was on some kind of stimulant) and tells me when he caught a small underage boy trying to steal from him, that instead of calling the cops he claims to have thrown him around the place possibly causing physical harm and then telling me this, I took his wallet and cash so he wouldnt come in here again"...in shock I decided to leave right away and report this crazy man who is always standing outside his store smoking, to the Better Business Bureau (BBB). In conclusion, do not go to this place. They overcharge and rip you off when re-buying and also make false accusations. The other staff members maybe ok, but now the owner. Having gone to grad school for psychology, I can almost assure you this man has problems either genetically or because of the constant and prolonged amount of drug/substance abuse (that he even shared specific details with me! And for claiming he stole from a customer instead of reporting him) Positively stay away until the BBB does their investigation which shall be soon.
JO
Jonathan Jerep
Very nice video game store that sells retro, but also new video games, consoles, controller, and pretty much anything you need to be a gamer. Prices might be a little high for some people, but thats what Black Friday is for. Is your video game console broken or damaged? Play N Trade will buy it, or even fix it for you. They also sell other things, such as phones, iPods, and TV streaming boxes. Word to the wise, however. If youre looking to buy an old console or game, or even ANYTHING old at all, just try looking for garage sales or thrift shops, which just might have that old N64 or Genesis youve been looking for. Then buy it for $10. OKAY, MAYBE THAT MIGHT NOT HAPPEN, but its always worth a shot. After all, who wants to spend over $100 for a N64, just to play the games? *Hint: maybe collectors?
JA
Jakob Poldrugo
Overall this place has great game values from any other game store Ive come across, but there customer service is poor. When calling the store, instead of answer a couple of quick questions, they tell you they are either too busy or even ignore the call and place you on hold for long periods of time. I love treading through memory lane with this store and even being able to even get a few parts of systems that even Gamestop cannot offer, but if you are not even physically there they sometimes will not help you.
VE
Vedanta Khandai
This place has cheaper membership, than Gamestop. They have a lot more video games from retro to the latest consoles. The prices are alright however, the man Steve was so sincere and knowledgeable. Ask for Steve. This is a place to go, if you dont want to shop online. They have a policy, if you give cash they wont charge tax.
SO
Sonia Mac
I had a great experience visiting this store. The staff was knowledgeable and the customer service was out of this world. I couldnt be happier with the selection. Thank you for helping me find a gift for my nephew, he absolutely loved what you helped me pick out! I will definitely be back.
LA
Larz Orbasm
They have TONS of retro games and peripherals, BUT expect to pay museum prices. I constantly find better deals on Amazon. I love brick and mortar niche stores like this, but you guys are not conning me into paying $40 for Tekken or $20 for Mortal Kombat Deception.
GE
Gen Haynes
I would highly recommend the Marguerite/LaPaz Play n Trade to anyone looking for a great gaming store. The inventory of both new and used games, consoles, accessories, dvds etc is massive. Steve is incredibly friendly, helpful, and knowledgeable.
NI
Nick Fisher
Im a gamer who has lived in FL, WA, and CA. This store has the best staff of any game store Ive been to for being nice, knowledgeable, and eager to help. Reasonable prices and good section. I cant recommend enough.
TH
TheGameWarlock
If youre into retro games, this place is what youre looking for. The owner is great and knowledgeable. I always look forward toy visits to this store, they also have lots of consoles and newer games. Youll love it
DA
Daniel Castro
The prices to buy are OK still a little experience than Amazon or other places but selling is the worst! $20 for black ops 3 and its in nearly brand new condition. Not even cash store credit.
DI
Dinesh Makwana
Loved how the workers had communicated with me and help me out with pricing of consoles and games. This place is 120% better than Gamestop. Also when you go here ask for Steve he is the best!
FA
Fahad Adwan
This store is really full of retro games, kind staff, But they put the prices according to what they do sell for on Amazon, which means that they wont sell it for cheaper prices,
SA
Sarah Andrews
We took our Xbox 360 in to be fixed and unfortunately they were unable to fix it so they just replaced it. They have tons of games, even really old ones and great prices.
JE
Jesse Lazzeri
Great and only place to get old retro games/ systems but the staff sometimes is very condescending like you dont know what you are talking about.
RA
Raf
Good place to get old games or consoles, but the owner over prices all of the items that you could get online way cheaper.
JO
Josh Niko
The workers are very nice they help you out when trying to find something. Every time I go there I am pleased!
JU
Juan Martinez
Yo will never go to gamestop ever again! Love the old school games and consoles takes me back to my childhood!
UN
Unrelenting Beast
Great guys. Price Matchers. Quality control is a + and they know their role.
BO
Bobby Ross
Great selection. Friendly staff. Absolutely ridiculous prices.
EM
Emon Novin
Very fun place to pick a game.
BL
blackholesun619
Steves awesome.
LU
Luv Science
Great store.