Category: | Furniture Store |
Address: | 8660 Research Dr, Irvine, CA 92618, USA |
Phone: | +1 949-788-0004 |
Site: | scandinaviandesigns.com |
Rating: | 4.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–6PM |
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Siyavash Bahariyan
We purchased a bed set from Scandinavian Designs in Irvine, California and we asked for a brand new bed set. They delivered the bed set for us. We could hear a noise from the frame in the first week. We contacted the store after few months and informed them about the noise. They said we should talk to the warehouse manager. We talked to him and he said he will bring us a new frame and he will charge us the delivary fee. We asked him why we are getting charged the delivary fee as the frame was making noises since the begining. Then he said its because you got the floor model. We were so shocked and surprised and we told him we didnt buy the floor model. We bought the brand new one and he was keep saiyng that we bought the floor model. He said he can show us in the computer that we bought the floor model, not the brand new one. He showed us in their computer, under our name that was saying floor model. We told him we never wanted to buy the floor model, but we wanted to purchase a brand new one. He said but you got the floor model. He said we can talk to the guys who we purchased the bed set from. We talked to one of the guys and he had a look on the computer. Then he said that they messed up. He said he will let the manager know and the manager will contact us. The managers name was under our invoice of the bedset too. Anyway, we were so upset, disappointed, angry and frustrated. We were thinking we were lying on a used bed all this time. After talking to the manager so many times, we found out he doesnt want to accept his fault and he wants to hide the truth. We used to love this shop so much but after this we completely lost our trust and we never recommend anybody to buy anything from this shop as you cant trust some people working there. The manager said he will deliver a brand new one and take the old one. But we didnt want that. We asked for another deal and he did it for us but we are just so upset, angry, disappointed and we feel we cant trust anyone.
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Anaida Grigorian
We have purchased our sectional bookshelves from Scandinavia Designs eight years ago. They still look like new since they are very well made. Their customer care is exceptional, they do try to take the best care of you as a customer.
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Payam Zabanavar, Psy.D.
Awesome designs and great customer service. I was fortunate enough to work with Sophia, who graciously took couple of days to assist me with my selections, designs and pricing. Two Thumbs Up!!!
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David Singer
Really enjoy shopping for furniture here. Sales people let you wander around dont follow You around which is nice and theyre very available to answer any questions you might have.
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Alex Ziegler
We bought a chair on sale. It is the comfiest chair in the world. I would recommend buying upscale furniture here
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장승진
합리적인 가격의 좋은 가구가 많아요
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hilda solis
I had the best shopping experience Jonathan Kim was exceptional. Great selection. Great service!
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Pam Losco
Love the furniture and the price and have bought my furniture here for many years
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Paul Johnson
If you love well designed, modern furniture, this is the place.
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Gary Felbob
I love the quality of this furniture. Pricey but so worth it
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Ameen Lalani
Great contemporary furniture
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Peter Sorensen
Great furniture and value.
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Eugene Gidron
Awesome!!!!!!!
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Mohammed Sabir
Very nice