The Rock Zone Smoke Shop and Tattoo

Category:	Tobacco Shop
Address:	1323 1st St, Gilroy, CA 95020, USA
Phone:	+1 408-848-5055
Site:	facebook.com
Rating:	3
Working:	10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM

Location

Photos 13

Reviews 10

ian gillette

Does rock zone have the worst customer service, are they out to make a quick buck? In my opinion yes! Im a pretty straight forward guy. I expect a product to work. If not, replaced. Ive purchased three vapor pens at Rock Zone. Im trying to quit smoking so I figured Id purchase one In a place that seems to somewhat know what their talking about. I purchased a total of three vaporizers equaling around $200. when the first two broke I figured no problem, assuming lack of both customer faith and warranty. when the third failed within minutes of walking out the door. I came back hoping for a switch out of the product....boy was i wrong. Andrea, this seemingly innocent enough girl who I had worked with before not only denied me a swap out of an obviously defective vapor pen but she also insulted me on the way out. Never have I had such horrible customer service! Never shop here! Unless you what to get ripped off. I usually dont leave bad reviews but this place has managed to leave a real sour note.

David Ray

I bought an e-cig here, and will never do so again. First off, when I got the first one, it broke after only a small fall from my pocket (while in a desk chair). Secondly, everything is WAYYY overpriced here. Lastly, the people running this store lied to me and told me it was an 1100mAh model. After about a two weeks of usage, and very delicate handling, it stopped charging. I disassembled the device because after some forum searching I found that the positive lead for the battery commonly comes unsoldered. Upon disassembly I found that the battery is 650mAh. This last finding is the straw that broke the camels back. In no way is this review an assault on the employees, just the penny-pinching codger that runs the shop.

Han Fee

Dont waste your time with Daniel Silva. Hes a lazy tattoo artist thats just in it for the money. Takes Days to text back, was rude to a client while i got my tattoo done when the day finally came. As time went on, his art hasnt improved. its the same bullshit henna incorporated and lazy designs as usual.

Heather McKinney

Dont waste your time with Daniel Silva who does tattoos. A simple questions turned into a ridiculous waste of time with him acting like a 5 yr old baby having a horrible tantrum. Customer service is what seals the deal and this little prick is lacking a whole lot more than customer service...

Broken Iris

I have only gotten my lip pierced here and my experience wasnt so good. I had another professional look at my piercing and they stated that the people at rock zone did it wrong. So I dont know if I would recommend getting piercings done here.

Jennifer Holiman

Purchased juice for my husbands vape pen there and he likes them. Seems kinda pricey but the service we got was good.

Ideata Anderson

These people are professional and friendly. I appreciate their great service and talent.

kelsy ashford

This hole in the wall offers outstanding tattoos.and his prices are very reasonable

Keith Calvino

Great service, good atmosphere, excellent variety, reasonable prices.

marty martinez

Best place in town. But there isnt much in town. Owner is cool