Category: | Clothing Store |
Address: | 920 Herndon Ave, Clovis, CA 93612, USA |
Phone: | +1 559-324-8679 |
Site: | rossstores.com |
Rating: | 4 |
Working: | 8:30AM–10:30PM 8:30AM–10:30PM 8:30AM–10:30PM 8:30AM–10:30PM 8:30AM–11:30PM 8AM–12AM 8:30AM–10PM |
LA
Lawry Wuest
On 04/22/16 I decided to go to Ross to buy another purse. I purchased one there two weeks ago for $49.00 but after a week of having it , it wouldnt snap shut and had no zipper so you could see all my stuff in it and I was afraid my wallet or something could be stolen out of it. Instead of complaining or taking it back I decided to go buy me another purse with a zipper and pockets on the out side of it. When I entered the store there was a tall gray hair man standing there greeting people when they came in. I was in the for about 45 minutes. I couldnt find the right purse that I liked . The gray haired man was watching me and I felt very uncomfortable. I finally just picked one that was ok. Then I looked around the store at clothes and furniture. Plus I needed a rug but didnt find one I liked. Then I went back to the purses to look one more time. I heard him making comments to an employee about checking the purses that were hanging. He made me feel like some criminal. At that point I just wanted to cry I was so humiliated . I went to the register to pay and he walked up there and told her to make sure to check the purse I was buying and she said I always check the purses. I understand they have to check purses when you buy them but I was treated horrible the whole time I was in there by this man. He came across as a bully. I went to my car and called the store and asked for the manager and complained to someone named Jasmine. She sounded a little amused. So I called again when I got home to get the corporate number. It took a while to get it but I got it plus Im returning the purse tomorrow. I will never shop at this place again ! I cant find the words how humiliated I was. I had to give one star to write a review otherwise they would have got nothing !!!!
WI
Will R
2 Star because of customer service front and only associates Cashier that did our transaction. I was there with my son and wife, and I noticed she never smiled or asked how we are doing no eye contact,she looked like she did not want to be there.As a Cashier Associate responsible for maintaining guest service as this is the end of your experience in the store when checking out,it was not a good experience.There was no one in the front the security had to get the cashier to come to her register,she came over did transaction told my my wife take your receipt that was printed in the register instead of handing to her, no thank you,no eye contact.:(
HE
Helen Medina
They never have enough stuff. Every time I go in there the racks are almost empty. I thought it was just because they had just opened but now a year later.....racks still more than half empty. Disappointing!!
MA
Marissa Baker
Highly dissappointed you would think a bigger nicer location would also have maturnity clothes even just one rack but they have none at all
DE
Destiny Mazza
Love the store love working there. I see all these bad comments but seriously how can we fix something if you dont tell us at all?
LI
Lisa Marie Clemons
Love this store!!! Clean store, friendly associates, plenty of merchandise for outstanding prices. Thanks Ross dress for less.
YE
Yessenia Sanchez
Vey clean, super helpfull employees, nice variety of merchandise, and good brands are a huge discount price!
LI
Liz Marie
Great prices on makeup brushes and eyeshadow. Decent in price if you know what youre looking for.
MA
MaAng Harr
Great place to shop for hit or missed items. Good prices for back to school clothes.
CH
Chuck Spina
Beautiful store! Excellent customer service! Best Ross store in the area.
JA
Jansait Qoughondoqa
I love this branch. Very neat Im impressed. Employees are nice as well.
DA
Daniel Cauthon
Great place to go to find good deals, pick your days wisely..
HE
Hector Garcia Jr
Great people working here! Love all the deals and what not.
LI
Lisa Clemons
Great prices, nice employees. It could be a lot cleaner.
TY
Tyler Fremming
Nice more organized and less chaotic than other Rosses
HA
Hannara B
Very clean and well-organized, on top of affordable
MI
Michelle Zamora
Nicer than the other ones but still the same Ross
ST
Stacey Michelle Martin-Turner
Inexpensive, brand names, great full inventory.
JA
Jackie Arnold
Wonderfully cheap prices. Not cheap clothes.
HO
Homa Niko
Everything I have in my house is from Ross.
TE
Terran Nyberg
Pleasant clean store for bargain shopping
RE
Renee
Good location, clean and organized.
AN
Anthony Camacho
Its a hit or miss with this store
OL
olaf martinez
Great stuff and very nice staff.
JE
Jenn Fujimoto
Selection, product organization
DO
Don Ordóñez
It is clean and organized.
JU
Judy Moua
Home dept has cute stuff
RI
Rita Ramos
Great price. Fun finds
WE
Wewe Angeles
Branded shoes for less
NO
Noel Brandl
Always anything to buy
VE
venessa noska
I got a cute dress
SA
sarah h
Awesome clothes
KI
Kira Sandoval
Well organized
MA
Mary Johnson
Very pleasant
MI
mike canady
Great deals!
ST
Stephen Griswold
Very clean!