The UPS Store

Reviews 5

ED

Ed Muraski

Reviews for UPS store on Grand on their local site & Yelp On 10/31/16 I took my computer to the UPS store at 1375 Grand Ave STE 103 in Arroyo Grande, CA 93420, to be sent to my computer repair person in Temecula CA. I was talking to an employee working in the store who asked if I wanted the package insured. I said yes and they said that I would need to purchase one of their boxes for the computer. As I was standing at the counter, the lady who managed the store, Carolee, was working with another gentleman, so she removed my computer from the scale to put his material on the scale. When she removed my computer from the scale she turned and went half way to the floor and then dropped my computer. I heard it make a loud noise when it hit the floor. I immediately said you dropped my computer. The manager Carolee Dasmann said: “no I did not”. I saw Carolee Dasmann drop the computer right in front not me. I will testify under oath or pay for both of us to take a lie detector test any time. I paid for an extra box and I paid for insurance. They contacted my computer person who validated that the computer was damaged upon arrival. He said the computer had been dropped on the bottom of the computer because all of the computer components insides hang from the top of the computer and it was jarred loose and some parts broken. My claim was denied because they said we should have let them inspect it before it left my computer repair persons home in Temecula. I will never use UPS again and I ship lots of materials. I should have looked at the reviews for that UPS store because they have some bad review already. Dr. Ed J. Muraski

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Jim Hall

We were having some estate items shipped to New York from Pismo. I contacted moving companies and they were not too helpful. I called Carolee at the UPS store and she said they could pack and ship the items. Her estimate was 50% below the movers cost. She said she thought she could combine items and save cost. We shipped through her. She packed the items and combined several items and rerolled a rug to ship ground verses freight. Many items were very breakable. All arrived undamaged. Packing job was great. She saved me a lot of money too. Friendly, helpful and cost effective who could ask for more?

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Paul Malarik Jr

Friendly good service...great for the area. They also have a Notary on premises, as well as, copy machines.

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Lorna Whiteaker

Thank you for the quick turn-around on my print request and thank you for making it so easy.

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Diane Mason

Nothing

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