Visionworks - Paradise Valley Mall

Category:	Eye Care Center
Address:	4550 E Cactus Rd #30, Phoenix, AZ 85032, USA
Phone:	+1 602-494-0929
Site:	visionworks.com
Rating:	2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 7

Reviews 5

Ryan Garcia

Not a wide selection, brands Ive never heard of, spent $500+ before insurance. One guy told me my glasses would be ready sometime next week, I called to see if they were ready and some rude woman told me they wouldnt get there for another week and theres nothing I can do about it but theyll call me. Another week later and I call and they tell me itll be a few more days, mind you not once have they contacted me about y order status. Still havent got my glasses. I dont understand how if the only issue is they are ordering "something" as they keep telling me; Im waiting over two weeks as if expedited shipping isnt a thing or perhaps theyre just not telling me something in regards to inventory or maybe a possible backorder. Pretty sure Im just gonna have to cancel my ordser, ask for a refund, and go out of network for the simple ease of service.

Janessa Zamora

I would rate this no stars. I called to refill subscription for contacts and was told I had an eye exam in October and I couldnt order them. Its July and I have to wait two months? Then I was placed on hold for 10minutes until I hung up. I live 30 minutes away and drove to the location a couple days later to see if I could atleast get a sample or order enough to get me by. The staff took about 10 minutes to even acknowledge me. Then told me they couldnt help me. Taking my business somewhere else. I would NOT recommend this location or business to anyone.

Dina Piacquadio

Visionworks is a ripoff dont go there go to Costco. Visionworks charges you $20 for polycarbonate and $100 for the anti reflective glasses which would have a cost of $266 for my glasses with insurance. Walked out went to Costco and saved over $100 with insurance and bought a pair of Tiffany & Co. frames much better then the brands at Visionworks. Costco does not charge for polycarbonate or for anti reflective lenses

Aleksandra Oldak

Not good with kids. My immigrant stepkids had never seen an eye doctor before and have just learned English. The doctor was impatient during their exams and made no effort to explain to them what was happening and that they were to tell him which lens was better, worse, etc. Very disappointing experience and I will not return. Like the other reviewer said, overpriced as well.

RoadtoEhretfan Smith

The receptionist and optometrist were both very kind and helpful. I was not rushed through; the doctor took the time to make sure I received a good prescription/correction for my vision. I had a coupon, and that made the price very affordable, but the care I received was worth full price.