Category: | Jeweler |
Address: | 6555 E Southern Ave #2304, Mesa, AZ 85206, USA |
Phone: | +1 480-654-5985 |
Site: | az.mesa.samuelsjewelers.com |
Rating: | 5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Evan Shaw
This place is a complete joke with the worst craftsmanship I have seen in addition to customer service being questionable. Dropped my ring off to get resized and re-dipped. I have a very unique ring with black inlays and when I got it back, the ring was missing half the black inlays and chipped in other areas. Earl the manager and Valerie the sales associate were passing it off like there was nothing wrong with it, yet you could clearly see that there was. Sent it back again to another jeweler to fix their mistakes for a second time. After waiting weeks with no communication, we picked it up on a random follow up to see if it was completed. Again the ring is chipped in multiple places and they think its "fabulous, with great craftsmanship"... Frustrating is an understatement.
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Erin Crews
The employees here are friendly, helpful, and always willing to clean my rings or fix any issues that come up with my jewelry. I would recommend coming here for any jewlrey needs. Earl and Gilly are always saying hello and have smiles on their faces.
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Nancy Foley
They have the greatest people. Earl is absolutely fantastic he is so personable and so eager to help and his personality is just unreal so eager to please his staff also is wonderful Nicole, Gilly , are great, but love Earl.
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Sue Heineck
As a repeat customer, Earl has always provided us with quality service and excellent pricing. Wherever we go we always recommend to our friends and coworkers, Samuels, for jewelry purchases. Thanks Earl!
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Patricia Hodkinson
I wish we never moved from Ahwatukee, AZ because the Samuels Jewelers in Mesa at the mall is the best. We are currently living in TN and none of the Jewelers can hold a candle to Samuels.