Category: | Drug Store |
Address: | 2840 N Dysart Rd, Goodyear, AZ 85395, USA |
Phone: | +1 623-536-5310 |
Site: | cvs.com |
Rating: | 2.4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
PR
Priscilla Miranda
The lady at the drive through was completely rude! I could tell she was in a hurry but when she said my medicine was not done before even checking. That made me very upset, and then she asked if I could go to the back of the line and wait again, that it may be ready when I got back to the counter. I refused until she checked so finally she did, and OMGSH it was ready!!! She then with an attitude gave it to me and told me there was a co-pay. My insurance has never had a co-pay so I asked for what, and she said I dont know call your insurance. Really? Uhh, its your job!! Then she closed the window. It was 5 different pills, which I have NEVER taken before! And she didnt even offer a Consultation!! I went to walgreens, where they happily explained everything to me. When I called CVS to tell the manager what happened later that day, he didnt even care. He said yeah she gets like that! THEN SHE SHOULDNT BE IN CUSTOMER SERVICE!!! By far the worst experience ever!!!
RA
Raquel Diaz
Okay...I have experienced the worst customer service ever from the pharmacy tech and the pharmacist. The tech told me it was going to take 30 mins for my sons medication so I told him we will be back, when we came back we went through the drive thru and the pharmacy tech asked if I wanted a consult and I said, yes. I waited 20 to 30 mins in the drive thru for the pharmacist and not once did the pharmacy tech came by the window to apologize that it was taking her long
BO
Bobby Richards
Congratulations for having the dirtiest CVS I have been in. Employees are rude, dont even acknowledge you when you come into the store. Never asked if I needed any assistance. The pharmacy is definitely not the best, seems like they are unhappy with there jobs. It shows in their customer service. I think the manager needs to step it up, and be more involved with the store. I will drive the extra 5 miles to go to Walgreens, and be treated like customers should be!!
DE
Denisse Roller
This pharmacy is a joke! The only reason Ive been there 3 times is because is open 24 hours and walgreens was closed at that time! The 3 times Ive been there they DO NOT have the medication that I needed in stock! What kind of pharmacy is this? When I asked how come they didnt have it, the lady was very rude. Needless to say I would never go back there! I found a 24 hrs walgreens near by where they always greet the consumers and treat them with respect!!
MI
Michael Smock
If I could give half a star I would. I just called this location to see if they were hiring and the first man that I spoke with was very kind and transferred me to the front of the store. However, the woman that took my call did not try to answer my questions in the fullest and basically hung up on me when I asked for clarification. I am glad I had this experience though to know I will never be visiting or calling this location again.
JC
JC Sai
Ive been to this store several times. Each time I am obligatorily greeted as I enter then ignored. The staff is cold and when asked for help seem only annoyed. The store while okay for stock and price is seriously lacking in customer service.
CH
chris qool
Trying to get a prescription transferred and the guy is very condescending like Im trying to do something illegal. Acted like he didnt want to help. Last time I use CVS, prices are higher and now this? No thanks. Ill drive the extra mile.
KR
Kristen Verburg
Lady at the pharmacy was very rude and did not offer any help. She was very rude and acted as if I was a waste of her time. I ended up going to walgreens down the street where they strive to greet you and are much more friendly!
DE
DeMour McGee
Save some time and head somewhere else. Ive never spent so much time waiting and still not get the correct medicine. Unless youre trying to die, dont come here..
AN
Andrew Kardos
Waited for an eternity on the phone to get a very rude man. When all was said and done, he did not inform me of when my prescription will be in today. Thanks.
JU
Justin Layton
Ive been there a few times and I have yet to have a good experience with their pharmacy. Long waits and poor customer service.
CH
Christopher Caldwell
Very lousy pharmacy, wasting our times for hours just for med, very rude
MI
Michael S. Doran
I am very happy with the products and services from my local CVS.
A
A Private User
Very friendly staff, pharmacy very quick and quite helpful
SA
Sarah Salter
Prices in general are much too high.
MI
Michael Anderson
Have a little bit of everything
SA
Sam Samson
Very cold and lonely here!
NO
Noel Chavez
the worst place ever