Ross Dress for Less

Reviews 39

BE

Bernard Senoran

This Ross has the worst customer service!!!Impossible to return anything there within 30 days if you bought merchandise from different ROSS LOCATION! The Hispanic girls at the customer/return counter are lazy & find every little excuse to return to the original Ross where you bought it. We are from Washington, & we return stuff at any Ross location where its convenient for us.. Terrible customer service at this Ross on Northern Ave, Glendale & those 2 specific ladies should learn how to treat a paying customer & help more to accept a return instead of finding excuses not to do your job! You made my family, 10 month old & 6 year old, my woman & I drive all the way to Goodyear Ross to return our stuff when you could of made it easier & done it at your store!. It cost us Gas, time & a crying baby! Ive been in retail & B2B for 15 years & if I was the store manager there I would of fired both of you lazy people! Never going to your store again & telling my neighbors in Marley Park, Surprise to stay away for sure.. By the way- this has happened to us twice for same location! FYI.. We got to the Goodyear Ross & told the lady there of our experience & what happened & she could not believe it- she said they could have done the return (credit back on to our card or store credit) go figure!?.. Glendale, Northern Ave/Pkwy is the Lamest Ross Ive ever been to & Ive lived in 4 past states (CA, OR, NV, WA & AZ) where we are avid Ross shoppers!

---

LI

Linda Langenhuizen

Ordinarily I like Ross. Cute clothes at reasonable prices, good sales and I especially like the home décor and coffee. Ive been shopping there since my children were little and over the years have spent thousands on my family, myself and Christmas/birthday gifts. That said, I will NEVER shop there again. Just last week I bought a cute top. I wore it the next day to a party and received many compliments, so I tossed the bag out with the receipt and tags in it. Two days ago I washed the top (the tag read the standard machine washable and dry lightly). It came out looking horrid, very short on one side and long on the other. I put it in the dryer, hoping it would come out all right, but it just looked worse. I called the store and explained the situation and asked if I could bring it back and the girl on the phone was extremely rude, first telling me "certainly not without the receipt and tags" and then saying "you WASHED it?" I asked to speak to a manager and was on hold for 5 minutes and when the manager came to the phone she was just as horrible, and seemed astonished that I washed it! What the heck? Clothing should last through MANY washings and they both seemed shocked that I wanted to return it after it was ruined in ONE WASH! . Has Ross never heard of customer service? This location certainly hasnt.

---

MA

marianna cubas

Compre algo y no lei lo que realmente era llame ala tienda y tube la oportunidad de hablar con una empleada que se llama vanesa me atendio muy amable en verdad personas como ella valen muchisimo tener como empleadas ....

---

MA

Mary Carter

I shop here often but I think its the lady manager there, she is very mean and ugly attitude, employees dont look happy, I hear them complaining all the time in front of customers.. I have had an employee tell me the manager is a witch! How horrible and it shows...

---

AN

Anita Ramirez

We are interior decorators & try to give our customers the most for their budget.. cant believe how much we got for under $300.. beautiful items, great quality for reasonable prices.

---

RA

Raquel HSanchez

Muy bien ami me encanta ir a ross todo el tiempo encuentro lo que necesito .

---

HU

Hunter McElveen

This store looks as if a tornado hit it. Merchandise tossed around, toy section has so much clutter, kitchenware items extremely limited.

---

OL

Olivia Widner

Most organized Ross Ive ever been in. Selection is somewhat limited, but super well organized. Well done!

---

SU

susan koch

Must of just gotten stock of women clothing in today,lots of latest styles to choose from price 10.99

---

JO

Jonas Harris

Picked clean, lazy employees wont pick up the shoes left behind on the floor by the lazy customers

---

RO

Rodger Watt

Best prices on Levi jeans I can find . One of my preferred stores to start clothes shopping at.

---

JA

Jayson Broadbent

This isnt the best one I have been in, but still ok. Prices are good, but selection was minimal

---

DA

Darren Tabor

A very large Ross. Like usual, aisles are very narrow. Deals are okay to good.

---

MO

Mohammed Khalid

Teach that lesbian to have better attitude and hire normal people not trans

---

AN

angela sanchez

I like coming here for their selection of hand bags at a discount price.

---

NO

Nora Torres Quintero

Muy buena tienda

---

FO

Fortunato Beltran

Ropa económica

---

CH

Chris Julie

Good inexpensive deals on all kinds of things not just cloths.

---

MI

Mike M

Its picked through and need to stock more inventory.

---

WE

wetto sanchez

Good variety of clothing. Clean organized store.

---

SA

Sadie Mendez

I I

---

NA

Nancy Hannah

Hope To Win. The. $1.000. Shopping. Spree

---

LO

Love God

Updated and lost of good stuff to find

---

CH

Chris Brown

Nice clean store good selection.

---

BR

Brian Jones

It was very clean and organized

---

RO

Ron Sadik

Its not the best one to go too.

---

AU

Audrey Lopez

I can always find good deals.

---

KE

Kerry Ferstenou

Nice clothes and food prices

---

AL

Alicen

Good variety for good prices

---

YO

Youeil Shmuel

I never find what I wont..

---

HE

heather tugung

Good variety of stuff

---

DA

Danny Martinez

Lots of good stuff

---

TA

Tanikah Bright

Nice associates

---

AL

Alicia Lee

Nice and clean

---

CR

Crystal Sexton

Clean and fast

---

JU

Julian Quevedo

Good prices!

---

ZI

Ziyad TJ

My favorite

---

IT

itzayani luque

So helpful

---

KA

Katie Stewart

---

---