CVS
| Category: | Drug Store |
| Address: | 1904 Cobbs Ford Rd, Prattville, AL 36066, USA |
| Phone: | +1 334-365-7606 |
| Site: | cvs.com |
| Rating: | 2.3 |
| Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Robert Turlington
My wife just had a very bad customer experience at the Pharmacy. They should hire people that care about people. Made my wife wait close than an hour after they told her Tricare is not being accepted at CVS anymore. Three people finger pointing on where was the prescription she just turned in. After she asked the counter lady why they did not tell her about the insurance, the girl just raised both of her hands, her tone, body language speaks very high of her bad attitude and lacking in customer relations. They asked my wife if she needs help after they got done taking care of the line, one of the girls said my last name was not on her screen and she did not care to look where it was, she just kept on. I will not recommend this place. Very bad customer service. My wife tried to call the District manager, no response yet. I need to talk to somebody higher up to elevate this. Thank God for social media.
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Robert Brooks
Store is very clean and neat, the only problem is only one person working in the front of the store and couldnt help customers.
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EMILY DRIVER
Not good customer service and take forever to fill what they said was already ready... not happy.
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Crystal Stewart
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