Category: | Jewelry Store |
Address: | 3141 W Cary St, Richmond, VA 23221, USA |
Phone: | +1 804-254-4653 |
Site: | kambourianjewelers.com |
Rating: | 4.4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
A
A Private User
Absolutely outstanding! We had some broken and old gold to sell, and have never ventured into the gold market before, so we were green at best. We first took our items to Capri Jewelers on West Broad Street, where the clerk took our items away from us, tested them in the back, and said that everything without a gold mark was 10 karat. She then, (without telling us the weight of our items or the price of gold that day) offered us $599.00. We asked for a written estimate so we would have something to compare when we went to other places, and she would not provide one, stating that the price was only god for that day (I understand market fluctuations, but now backing up your price in writing, even if it is for one day is crazy). We very politely told her goodbye, and went somewhere else. Thankfully, we found Studio K. The staff was friendly and informative. They weighed our items right in front of us, and tested the unmarked items in front of us as well. Surprise surprise, they were all 14K. They offered us a price on the diamonds in our jewelery as well, and removed the stones that they were not able to buy and returned them to us. They did all the math right in front of us, and let us know what the split would be between us and the store up front. (it was 70/30 for the amount of gold that we brought in) Studio K offered us 1500.00 + dollars for our items, and we got to keep our stones. Studio K was completely professional, upfront about everything, and walked us through the process. It was the opposite of the experience we had at Capri. I would heartily recommend them to ANYONE, although there may be a wait in the store. There is a wait for a great reason!
KE
Kevin Stanley
Thirty eight years ago I visited Haig Kambourian Jeweler in downtown Richmond along with a lovely girl who had just become my fiance. We were shopping for a wedding ring and what we found in this little jewelry shop was a selection quite unlike any we had seen in any of the other fine jewelers we had visited. There were many rings that had unique and hand made looks and we very soon spotted a beautiful ring which we chose to be my wedding band. It was made of two different types of gold, giving it a two tone look with outer bands on each side of yellow gold surrounding a ring of overlapping green gold leaves in the center. I wore the ring for many years but, unfortunately one day I lost it. I made a claim with my insurance and was required to produce an appraisal in order to complete the claim. Having never seen any advertisements for Kambourian Jewelers I actually felt the little shop where I got my ring must be long gone. I was pleasantly surprised to find Kambourians was still in business. When I came to the store I found myself speaking to the grandson of the man who had sold me my ring. He told me that the ring was indeed a hand made ring that his family still painstakingly produces and showed me a beautiful new ring just like my original in his case. Kambourians was exceedingly kind to provide me with an appraisal at no cost because the ring was originally purchased from them. My thanks to Kambourians for your most excellent customer care and also for carrying forward your great tradition of unique hand made jewelry!
GE
George Gitchel
Hands down, the best place in RVA to buy jewelry of any kind. I had my (now wifes) engagement ring and wedding band custom designed and made here. The staff is able to design prototypes on a computer, and 3D print the ring concept before ever casting it in metal. Thats an incredibly helpful step in visualizing what the final product will look like, and also makes design changes easier and faster. Additionally, they went over and above to find diamonds that were absolutely perfect. When little bumps along the way didnt go as planned, the staff always made it right and with a big smile. My wife is thrilled with her rings, and constantly gets compliments on both the beauty and the uniqueness of both of her diamond rings from Kambourian. Id absolutely recommend them to everyone, and it is the only place that Ill be buying jewelry in the future. (Also, dont miss their collection of estate pieces for sale. There are some really cool, unique pieces in there!)
A
A Private User
After doing much research on selling my old unwanted and broken gold jewelry I decided on Studio K on Cary St. because I liked their website which showed the formula they use for buying gold. I didnt trust the mail order businesses and decided to go to a local jeweler (which I read was the best place to go) with Studio K being my first choice. They were so nice and patient. They tested some of the jewelry because I didnt know if it was gold and they recommended I keep some of it as it was more valuable than the gold content. When they finally told me the value of what I was selling I nearly fell out of my seat. I had a figure in my head based on the research Id done and what they quoted me was 3 times what Id calculated it was worth! I felt like I hit the lottery! I recommend Studio K to anyone who is selling their gold jewelry or even purchasing or having jewelry repaired. What a great experience!!!
EL
Eliott Morgan
I had a wonderful experience at Kambourian! I was shopping for an engagement ring for my fiancee and truly had no idea where to begin. As daunting as this experience can be, Joey, Becky, and the rest of the store workers were very patient in describing each ring and how well or how poorly my familys heirloom diamond would match with each design. They gave me advice on popular designs, but at the end, they allowed me to pick what I thought best for my future wife. I only gave them about 2 and half weeks to order the setting and design my custom ring, but they finished it just in time before I left for Texas to propose over Thanksgiving. All in all, great service at an affordable price. Still new to the Richmond area, it is very comforting to know of a local jeweler that I can trust.
A
A Private User
100% satisfied...The staff at Studio K are knowledgable, informative, and easy to work with. It is a relaxed environment where the staff is extremely friendly and fun. I researched my options of places to sell my diamonds/gold in the Richmond area and decided to go to Studio K after reviewing their website and previous customer comments. I contacted the store via phone first to see if I needed to schedule an appointment...the staff was so friendly and welcoming on the phone that I was already made confortable before even walking through the door. The staff advised me on what was best for me to sell and what I should keep or try to sell on my own. I will definitely refer others to use Studio K and will return myself. Thank you for making it so easy!
A
A Private User
I went into Studio K to try and sell some coins and I went to the jewelry counter and the representative was assisting another customer so I stood patiently, waiting to be helped. The sales person finished assisting the other customer and she just walked away, went upstairs and completely ignored me. I felt awful and feel they are very racist because I was not even acknowledged as a customer waiting. No on said I will be right with you or even took the time to see if they could help me. My fiancee and I were also looking for an engagement ring, and I saw so many beautiful pieces that I liked, but no one helped me. So they have lost a potential, loyal customer because once I buy once I will be a repeat customer if I got good service,