Category: | Used Car Dealer |
Address: | 420 Hudgins Rd #106, Fredericksburg, VA 22408, USA |
Phone: | +1 540-479-2695 |
Site: | 3starautosales.net |
Rating: | 4.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed |
JO
JOY TV
If you dont want to know the truth about your car, this is not the place for you! There are so many unusually wonderful things to mention about this shop that I am not certain where to begin. I am a stickler for cleanliness, so let me start by saying this facility is extremely clean! The professionalism of Tim and his staff is superb. Since my first visit, I am always sent thank you emails and updates of my next service appointment. I love their attention to detail. However, of everything else, what impresses me the most about 3 Star Auto is his knowledge and willingness to share it. Tim is quick to pull you in the (clean) bay to show you exactly what issues your car is experiencing. As a women who likes to be in the know, I find this rather refreshing and it increases your level of comfort and trust about the service(s) you are receiving. Tim wants his clients to be aware and most importantly safe. I believe they live by their motto "We work hard to keep you running!" They absolutely do!!! I LOVE 3 STAR AUTO!!!
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Dominick Kee
I live in Richmond, VA (about 45 miles South of Fredericksburg) and my car put me down on the interstate of all places. I called around the Fredericksburg area looking for help, and nobody was willing to get me off the highway at 3pm on a Saturday. To my luck, I found 3 Star Auto Repair. Mrs. Carla answered and was more than helpful. She wasted no time at all transferring my call to her husband Tim, and before I knew it I was sitting at their shop waiting for them to fix my coolant system. Tim went above and beyond to find the parts I needed that late in the evening, and I was back home in Richmond by 7:30 that night. What was really cool? He even paid the tow fee and added it to my final cost, which was far more affordable labor than my regular shop in Richmond. Thanks again 3 Star. Im coming to get a car from your new lot before summertime too:)
AN
Andrew Deschambault
Today I went in to three Star Auto for an alignment. immediately after entering i was greeted and offered a drink and snack, I felt very welcome. Everyone i talked to was very friendly and easy going. the mechanic Tim was more than happy to take me into the bay and show me what he was working on and explain an issue to me. Not only did he do an exceptional job but he did it for a great price to which is rare in this industry. the staff and service was some of the best i have experienced. I will definitely be returning to Three Star the next time i need service done to my car. I recommend them highly for any auto repair you need done.
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Melvin Bumbrey
3 Star Auto is AMAZING! From the time i entered until the time i picked up my second vehicle they were a class act. Customer Service is top notch. The waiting area, restroom, and shop area are neat and clean. Most important to me is the 3 Star Team is HONEST, AND DEPENDABLE. They informed me of ALL issues, not just what i inquired about. They did not start any work until i made my decision based on the 3 Star diagnostic. All issues were discussed in detail and they patiently answered all my questions. The approved work was done right the first time in an a timely manner. In my opinion they are closer to a 4.5 team.
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Steve S.
To me, it starts with communication, and Carla and Tim (the owners) are extremely polite and operate their shop with a wonderful attitude. I had never been to 3 Star Auto before, and have had 3 vehicles serviced there within the last two weeks. They take the time to speak with you, and keep you updated along the way with fast, quality service. I prefer to deal with quality people, not just a quality business. Here you get both. I will recommend 3 Star Auto to others without hesitation, and look forward to working with them in the future.
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Karen Henderson
I love 3 Star Auto. The service is great, the staff is friendly, and the owners, Tim and Carla are superb! Tim always explains the service in detail and gives each of his clients his utmost attention. Thanks to Tim, I am always well educated about my car before I leave. Carla is always friendly with a warm welcoming smile and beautiful personality. I only trust 3 Star Auto to take great care of my car!
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Charles Bee
Once again, I have received excellent service from 3 Star Auto. Mr. Baez always goes the extra mile to give his customers an understanding of the work needing to be done. In over 20 years of owning my own cars, he is only the second person I have fully trusted to provide excellent service and not try to take advantage of an inexperienced customer. Thanks again 3 Star Auto!
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Abdalla Mohamed
I know Tim and the 3 star auto family since I was 15 thats over ten years of excellence and and quality. That shows how much you need to visit this place. I always go to 3 star auto for all my cars and 100% satisfaction. I recently got a 2014 q50 in the most emaculant condition basically brand new and I advise everybody to go over to 3 star auto in Fredericksburg, VA.
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De Chen
My engine light came on and I came to 3 Star Auto to have it diagnosed. They not only diagnosed and told me what the problem was but gave me a quote. I like their honesty. Everything was up front. Now, I can have my car fixed and be able to travel back to NYC with peace of mind. Thank you Tim and Carla!
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LeRoy Key
3 Star Auto is a family own business that performs top notch work on all of my vehicles. The professionalism and courtesy is above and beyond any that I have experience in the past. I would highly recommend 3 Star Auto (Owners: Tim & Carla Baez) to anyone and everyone! LeRoy (a.k.a DBK)
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Cody Gibson
I went to 3 star auto today to get a car inspected. And the owners carla and tim are the nicest people i have met in a while but at the same time know what there doing.ill be telling any one who needs a car worked on to go there for sure.
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Carl Baker
I take all my vehicles to 3 Star new or used. WHY? I trust them, rates are very reasonable, great repair services and auto body repair and they do auto inspections. Great people to know!
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Michael Lacy
If you have a diesel ford truck this is the place to bring it . These guys really love working on and with diesels . They fixed mine in no time flat .
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Rodney Cahow
If you want someone to take care of your vehicle like it was their own then you have found the right place.
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Paul Beaty
Very professional, knowledgeable and honest. One of the easiest car purchasing experience l have ever had.