Related: | new haven powersports |
Related: | powersports new haven |
Category: | Motorcycle Dealer |
Address: | 2350 Dairy Rd, Lancaster, PA 17601, USA |
Phone: | +1 717-898-0100 |
Site: | lancasterhonda.com |
Rating: | 5 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–5PM 10AM–5PM Closed Closed |
ME
Meri Kovacic
Im very disappointed by the service i have received here. I need to get my rear wind shield wiper blade replaced, i was told as long as they placed the order by 4 pm on that Saturday i was there they would have it that Tuesday and that i didnt need an appt/i could stop in at anytime during the week. did i get a call Tuesday no, it took me contacting them to finally get a response the following week. i specifically asked if i needed an appt on the phone they said no again. when i went in today 7/11 i was told i needed an appt. im beyond frustrated at this process that it takes this long to one get a response and two get the wrong information from the same person. so i tell the rep to make me an appt for saturday and then im told that Saturday i dont need an appt. i asked him to make me one anyway but then he just tells he will make a note. i dont know what it will be like saturday but im frustrated at the mixed responses when so far i haven needed an appt. I have never had an issue prior but i dont think i will come back to honda after this.
IV
ivan perez
Wow where to start, the only reson I gave them 5 stars was because I couldnt give them any more. Since day one gerry Kelly was beyond helpful, he answered all my emails in a timely manner, and called me multiple times to make sure I knew what I wanted, After making it to Lancaster from n.y.c gerry and their awsome staff recived me and my wife as if we were family. We were offered everything to make our experience a comfortable one. I wasnt forced into anything I didnt want or need, not like the local dealerships here in n.y.c that wanted to place me on a 600cc super sport bike after I clearly told them that Im a new rider. I felt uncomfortable and left. Im glad I found lancaster honda and their awsome staff. I wish I lived closer to them that way i can get my bike maintenance by them. Lancaster honda will always be my go to place for motorcycles no matter how far I live. Not to mention that the owner came to us and personally thanked us for our purchase. It was all done in under 40 min. God bless lancaster honda and no place else.
JO
JOEENGINE
I recently had the pleasure of buying my first ATV from Lancaster Honda. In the past I worked with dealers in the State College area who made it feel like they were doing me a favor as the customer selling me the Honda ATV. This is my third Honda (2015 Rancher IRS/EPS/CAMO) and first time working with Kevin Maddox at Lancaster Honda. He was up front with me through the entire process. I ordered my unit at the beginning of the month, where we agreed on a price. During the time from my order to pick up the price changed in my favor and Kevin called to tell me the unit would be $300 cheaper. I would of never known that and that could of been money in his pocket, but due to his professionalism and integrity, I saved that money! From this point forward all my Honda business will be going to Lancaster Honda! THANKS KEVIN! Joe
AN
Anup Mathews Raju
An absolute pleasant experience. Kevin from the dealership had been helpful all the while. I had to come from Jersey City, NJ to Lancaster, PA. We had everything taken care before the date of the bike delivery. Once I reached, Dave, the owner, came to pick me up from the station. On our way Dave actually briefed me about the history of the town, almost like a tourist guide. Once I reached there my bike was ready. Kevin patiently went through the information of the bike and also answered my questions. I would always recommend this dealership as they are not just money minded but do care for the people they deal with. Thank you Lancaster Honda for a pleasant experience.
KE
Kelsey Benson
“I thoroughly enjoyed the welcoming and nonpressure atmosphere I experienced at Honda. I was initially greeted by Gerry, who was able to point me the direction of my dream bike. I was also assisted by Myles, who helped me pick out and fit a helmet. He was very friendly and eager to help me make the right choice in helmet, he knew his stuff. Kevin later took the time to talk with me and made me feel truly comfortable deciding to purchase my very first bike. My experience with each of these employees was wonderful and I would certainly suggest this dealership to my friends. Thank you so much guys for making a new rider feel welcome to the motorcycle family. ”
JO
John Hornberger
I had a Honda mower for years and decided to get a NEW one. I went to Lancaster Honda to check out the latest models. Dave & Kevin gave me a price range to sell my 10 year old mower as I needed to do this to warrant the new purchase. My mower sold within one day. Back I go to purchase the new mower. Kevin was very knowledgeable about what would work best for me and my lawn. Everyone I worked with was very pleasant (three in person and one on the phone)! Love my NEW mower! This is a first class organization and I would definitely recommend Lancaster Honda! My only regret is this outfit cant work on my two Honda cars.
MI
Mike Marr
Last Thursday I purchased a 2007 Honda Shadow Aero VT750 at Lancaster Honda. When I entered their showroom I met Kevin Maddox. I explained to Kevin the street bike I was looking for and Kevin was very professional taking the time to explain the different motorcycles to me and then help me make the correct selection. From the time I entered the showroom, purchased the motorcycle, helmet and left the showroom I was treated the way a customer should be. If youre in the market for a motorcycle I would highly recommend anyone to purchase a motorcycle from Lancaster Honda.
GR
Graham Day
If I was too say that this dealership is Grade A+ then i would be understating just how great the guys are ,they not only helped me too pick the motorbike cruiser of my dreams but also spoke to me in depth ,going through what was best for me,just want too say that it has been a pleasure doing business with you and anyone who deals with you will feel the same warmth inside that I did when the deal was done .This was definitely one dealership where the saying "Caveat Emptor" did not apply you guys would do anything too make the customer happy .Thank you
RO
Ross Moore
Loved this place. Just bought a new Metropolitan Scooter. No hidden fees everything was perfectly described on their website. Kevin is the man. Our sale was kind of rushed because my 2 year old son was with us but he was great with him and helping keeping him happy. Very happy with everything. He also said to keep in touch and always there if I have questions. I like that. Will def be taking the scooter there for service. Seems like a very trust worthy outfit. Will definitely do business with them again. And again see Kevin he is awesome.
RO
Root Khan
theres a certified honda dealership right around the corner from me, lancaster honda is almost an hour and a half away. the service at lancaster honda is so good that anytime i need professional service done on my cbr1000rr i would rather travel 50 miles from my home to put my bike in the hands of someone i trust rather than take it to the losers at crossroads honda (crossroads powersports). this place is the truth. if i get a brand new bike again one day it will be from here and no where else.