Related: | dollar tree springfield oregon |
Category: | Thrift Store |
Address: | 195 14th St, Springfield, OR 97477, USA |
Phone: | +1 541-988-0488 |
Site: | acebuyers.com |
Rating: | 2.1 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
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Craig Carlson
What a joke, I havent been to a pawn store in 2 years and I walk in, this kid tells me to "wait over there" as I hold my stuff to sell. No hi, hello any kind of pleasantry. A minute later an older gentlemen says he will get someone from the back... As he heads to the back the kid proceeds to take out his phone and play on it in the middle of the store... 5-8 minutes later after nothing, and the kid still playing on his phone, I see the older gentlemen in the back behind a counter motioning to me someone is coming. I start to look around and actually find a pair of Beats by Dre that I was very interested in, another 5-8 minutes goes by and the kid still playing on his phone has not said one word to me as I look around 5 feet from him. I go back to the desk and finally a lady walks up says one minute and grabs the phone... After the call she said she wasnt interested in my stuff, so I left. Worst customer service ever, I need to put in for a job because if I checked my phone at my work, in front of a guest or not and I am gonna hear about it. There is apparently only one person that works, and they cant train the others to do anything but stand around playing on there phones!? I dont care that they didnt want to buy my stuff, but that was a quick one to five minute convo that turned into me spending 25 minutes waching the worlds laziest employees playing on there phones. Plus they lost a sale, had the lady even apologised for the wait I would have bought the headphones, this was the second and last time I ever go there.
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Cody Hall
Been nearly a year since Ive been in Ace Buyers, and for good reasons. Very poor customer service, with little to no attempt at the "customer experience". Essentially non-existent here. I had a very nice piece of jewelry on layaway during the holiday season. Upon arriving to make a payment, I noticed that they were having a sale on the very same jewelry I was purchasing, but they refused to apply it to the piece I had literally just placed on layaway. On top of it all, the woman behind the counter was extremely rude, and non-welcoming. With no attempt at making it a positive experience for me, I was considering layaway cancellation, which ultimately I did not end up doing, as they charge a ridiculously high restocking fee. Overall, I would not recommend this pawnshop to anyone. The employees are the prime definition of "white-trash", and they couldnt care less about making your Ace Buyers experience a decent one.
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Duckie Parker
Dont ever go here. This place is a joke. Husband tried to get a loan for his Xbox One and shesaid she had to "reset" her tv three times because the display wouldnt come on. My husband was sitting right there and she turned the tv on once nothing else. And she was jigging the extremely expensive hdmi cable. . The lady tried to tell him that there was a "crack" on my phone although it was a tiny scratch that you can only see in bright light. She told my husband to get out of the store after he expressed concern about the hdmi cable. To make matters worse, she tried saying my husbands xbox controller was theirs and only gave it back after my husband threatened to call the police. Oh, and they have a nice tower speaker priced at $250. You can get the same one from Amazon for $100 less. Dont bother with this scummy business.
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funrus S
Horrible experience!! Called and asked if they had a specific high dollar item and was told yes. Asked about payment and was told it doesnt matter. Drive over from Juction City to the store only to find: 1. They did not hold the item like was told 2. Extremly rude 3. Told they would not take a credit card, althought I even gave them the name of the person who said thety would, cash only-Told them I would have brought it but stated to bad, if you get cash we will sale it to you, but was not going to go all the way back to Eugene. Nasty & Unprofessional!!! From one business to another, i will not only never recommend, but they lost my business for life as i used to come in and buy quite regular.
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Kassandra Spagnola
I always find something neat here. Most of the staff is cheerful and helpful, and if you have a problem with anything purchased they are more than happy to fix it. I bought a guitar amp here last spring, took it home and it didnt work, when I brought it back, they replaced it with a better, more expensive one for the same price. A little disorganized when it comes to their layaway system though, It almost always takes a good 15 minutes for them to find my account when I come in to make a payment, which is nerve wracking. Overall I give it a thumbs up.
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Kailani James
Its a pawn shop what do you expect?? You will be lowballed for your items and taken advantage of because you NEED the money. Spot complaining people!! The staff is very friendly and pretty helpful, not overly attentive, nor shadowing over you as you look around. I have pawned several times with Ace Buyers, in the Springfield area, and I would do it again if need be. I only bought one item fun there, a TV, and its working great!! Im pleased with this purchase... I just might go back for a generator. 4 stars
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Ty Green
THIS PLACE IS A JOKE!!! Needed to pay a bill, took them my new 2015 2 in 1 laptop/tablet that i paid over $500 for, all i needed was $125. The lady that helped me looked like a junky, then looked at it for less then a mimute and said "ill give you $50 for it" $50?!?! They cost $450 on ebay used! Went to the ace buyers in eugene and told them i wanted $125, and he didnt even hesitate to give it to me.. Go to the new ace buyers downtown if you need cash. Theyre A LOT more reasonable then these junkies!
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Angie Wilson
If I could do no stars I would. The guy was so effing rude. And would not consider loaning me a penny more than $60 for a $500 laptop on Christmas eve for presents for my kids, diapers, wipes for my baby and food. Living in a motel because I had to relocate for a DV situation to protect them and I was in tears and he was literally smiling saying nope cant help. GOD WILL JUDGE YOU! SMILING? !!! ??? UGLY HEARTED PEOPLE!
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jarret smith
I used to think this was a good company, but man was I wrong. They are all very rude and the lady behind the counter is the worst! She will absolutely not help you. No one knows what they are talking about and will completely rip you off. They will mark up what they pay by at least %75 if not more. Half the stuff there is hot (stolen) and only want your money. All of them have a big stick up their butt.
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A Private User
I am a person always looking for a good deal. Be it a pawn shop, thrift shop, second hand store, or a garage sale, I am always looking. Ace seems to always have something I want. Prices are fair too. As for people working there, all I can say is that the karma you bring into the store will be the karma you receive. If you get the chance, you should definately stop.