Category: | Cell Phone Store |
Address: | 2389 NW Kings Blvd, Corvallis, OR 97330, USA |
Phone: | +1 541-738-2558 |
Site: | gowireless.com |
Rating: | 4.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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B K
Recommending Stephen R to be promoted to manager of the store or as a District Manager! If all were as good as him - there would not be any competitors. He spent a lot of time with efforts to get me back in on a lock out on my phone. Also, David sold me my phone and had set me up - he too was awesome and should be promoted. David was sent to a Salem store I think. Both represent Verizon in a friendly, down to earth, but profession way. They were not uptight about the amount of time I needed. I had gone to Albany to see if I could get help - sorry Albany, but the enthusiasm wasnt there. Albany had told me the insurance wouldnt cover the issue of lock out. It in fact did. Received my new phone today. Again thank you Stephen for making me feel I was a valuable customer even after I had paid for the phone - you were there for me for the lock out. A good manager will create the same integrity throughout a store. Be smart Verizon - promote him!
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YunJi Choi
The worst, I wish to give less then 1 star.. rather negative. DO not spend your money there. Their staff never notified us about the process of rebate (he actually just told us that visa pre-paid card with shown up at our door after two months), we are about to miss out on a $650 rebate. Also, they never explained what $80 + $60 charges were, made it seem like it was a verizon company charge to open an account, come to find out, it was for two screen protectors. The staff was on his phone watching a basketball game the entire time as well. Went back to complaint, and all we got was disrespectful treatment from the store manager. The coupons they said that would arrive through email never arrived. The expensive screen protectors already broke. Just really, really, bad. We should have just went through online - would have been cheaper and no hassle.
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Nolan Jameson
I was in there the other day to resolve an order for an iPhone that had been declined online with Verizon. Bailey took care of me and my needs from the get go, he listened well, acknowledged my needs, and was very patient throughout the process of calling costumer support to unlock my account. He wasnt pushy but was still able to explain all the deals and specials going on that applied to my scenerio. He was very informative and answered all my questions. I left with a brand new Red iPhone 7 that was out of stock everywhere online and even walked out with a new tablet for a great deal thanks to Bailey. I usually have good experiences in Verizon stores but this was a step up. Bailey was awesome and provided me with my best experience yet! Thank you!
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Phil Gouy
I am pretty sure that these people are on drugs. The only word to describe it is a cluster...in fact that is what the 3 employees are calling it as I stand here waiting for them to activate my new phone... This is the 2nd day in a row with over 4 hours that I have tried to get a phone. They have made and cancelled 2 phone numbers now...how many go wireless employees does it take -in my case 4 of them cant figure this simple process out...5 maybe? Okay as I type this guy said he gives up and is going on break! He said I have to wait for his manager. .. Sorry but these guys are worse than worse...shady and definitely altered. Do not come here...Although I dont recommend any of the other Verizon stores in corvallis. ..
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Kim Terry
I bought a new iphone about 3 weeks ago and got a free tablet. I also got a free tablet a Christmas from Costco but have not had any time to work or play with either The salesclerk named Zan, that sold me the phone was wonderful and did an A plus job that day. No complaints at all. The reall hero though is Stephen Riley, who got no commission on my sale yet spent over 2 1/2 hous on 2 occassions helping and teaching me about the tablets and how to make things work best for my 84 year old mother who cant hear and is scared to death of her old flip phone He was God sent. Thank you Stephen Kim Terry ..
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Sarah Stein
Had a wonderful experience at go wireless. I like many others had to wait for the Iphone7. Less than a month later but weeks before it was suppose to arrive, my phone was shipped and received by the Corvallis location. The manager (Josh) remembered me, my profile/situation and was even willing to use his personal computer to back up my new device. After the information swap, he was even wiling to set up my new HUM device. Thank you everyone at the Corvallis location, each of you (Caleb, Stephanie, Josh, and Chris) were very helpful and in a delightful mood. I will definitely return.
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Todd Caudill
My experience at the Timberhill Verizon store was a pleasant one. The gentleman that helped me whose name was Bailey was very helpful and he was very friendly and engaged in conversation. I would also like to recommend to everyone that you purchase the go package. I think its around $70 but you get the case protector and the tempered glass and trust me you will need to replace the tempered glass at least once or twice. If you buy the tempered glass separately its $40. Im sure glad I bought the package because it paid for itself in the first week.
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Morgan Wright
This is literally the worst verizon store Ive been in. The customer service here is absolutely terrible, as Im writing this Ive been in here for 30 plus minutes and no one has even made eye contact with me. Two people ahead of me in line have already left without being helped. The employees here are rude and very detached from reality. AJ is honestly just weird, while inside he was distracted by a bug and killed it with his hand then smelt his hand all while helping me.
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Mary Donahue
Leanne Hartwell at Verizon Go Wireless, Corvallis, Oregon was fantastic. She literally took the time to answer a million questions, order me a new phone, find the least expensive plan in regards to my personal usage, and wait an indeterminate amount of time to talk with corporate for me. Leanne was upbeat, professional, and wonderful throughout my entire experience. Verizon is lucky to have Leanne. Sincerely, Mary Donahue
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Samantha Arter
I had to get my phone switched from tmobile to verizon, and it went so fast and smooth this time. Any other time Ive had to switch carriers, it took over 2 hours. Stephen got it done in less than 45 minutes, and we were chit-chatting at least half that time. He knew every answer to every question and I was extremely satisfied with my service. Ill definitely be going back to him with any questions I have.
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Doug VanPelt
The staff here is very helpful, even when solving issues on devices not purchased there. EG: Stephanie solved a problem with my wifes iPad that had stumped the staff at the local Mac store 2X. Theyve always been helpful with phone problems and of course replacements and upgrades when needed. Ive done business in other Verizon locations, and find this store superior in terms of customer service.