Category: | Home Improvement Store |
Address: | 235 Saw Mill River Rd, Millwood, NY 10546, USA |
Phone: | +1 914-762-2828 |
Site: | millwoodhardware.com |
Rating: | 3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
MO
Morris Glassman
I purchased a "True Value Grass Shears " from this store. I have been a relatively long term customer there. I brought the shears home and tried to cut the grass with them, to my disappointment, they did not cut well. I returned them two days later. I was told first that the store could not take them back because they were used. Then I was told that the blades were bent. I only tried to use them for less than 10 minutes. On the package it is stated that there is a 15 year warranty, and all I had to do was return it to the store with the receipt. The blades were not bent, but were as removed from the packaging by me. A reasonable store would say that the customer is always right, especially since the product was warrantied. I am disappointed by the attitude of Millwood Hardware and this type of customer care.
NA
Nancy West
Overpriced and under-stocked. Female manager very unpleasant and dismissive. One of the stock boys was helpful (Nick). But I would never shop there again.
GE
gene mckeon
Great local hardware store. Very convenient and helpful staff.