|Category:||Pet Supply Store|
|Address:||123 Nashua Rd #7, Londonderry, NH 03053, USA|
|Working:||10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–7PM 10AM–7PM|
Staff is helpful. Great food selection for cats and dogs. Store is kept clean. Frequent buyer program for certain brands. And customer satisfaction food guarantee is awesome for pet owners trying better products. If you have coupons then be careful, every time I go in to use a coupon its always a project to ring it through because of all the "rules". Only some competitor coupons are taken from stores that are rarely heard of, sometimes one person will say they take one stores coupon and another will say something else. I bought 2 bags of food, they both had a coupon from Fromm, one was for a Free can for buying the bag, and the other was a Free Small Bag promotion when you buy a bigger bag. I was told I couldnt use both and to save the Free can for next time I come in. I come in next time to get a big bag 5lbs for 19.99, i bring in that coupon (my cats are picky eaters, and now only like one specific food) and now they "cant use it" because i didnt get 1 of the other 7 bags listed on the coupon specifically, and i was told with a smirk and attitude to read the coupon by a cashier. I obviously did read it because i got the correct bag last time, and now im trying to use it explained how I got the correct bag last time, so my options from the managers were that I could get 10 percent off a 2.29 can of cat food, I could get a bag on the listed ones on coupons that my cats wont eat any longee, or I could just buy a bag for 19.99 and cant even get a Free can that I was promised. Honestly, theyre nice in their but places that are going to give customers good service and work with them especially when they are spending a good amount of money at the store are going to get business. Ive gone there for awhile but Im just going to go elsewhere since I can get a better price and not have to drive 30 minutes out of my way to be a loyal customer. The pet food sites are giving great discounts with no hassles over coupons or trying to get a Free Can when spending over 50 a month on pet food!
A Private User
Not bad. A little overpriced. I have been into reptiles and amphibians for years. Sometimes Ill go in there for feeder mice and to talk to the people that work there about reptiles. One goofy guy with blond hair and a hat is really creepy. He doesnt know much about the reptiles Ive mentioned and always seems like hes scared of people or something. Stay away from going in the morning as hes usually who you get. 2 of the younger guys in there are pretty smart about herps and I can tell they both actually keep animals on there own.
Carol Ann Demetrio
Nice store, but the two times we entered to buy fish we waited at least 20 minutes for someone to be free to help us. They need more staff in the fish dept. We walked out both times, but came back because we really wanted certain fish and the prices were good. We never have to wait long at the Tewksbury store and we live in Tewksbury, but for some reason the same fish we wanted in Londonderry are $25.00 each, but are $40.00 each in Tewksbury!! Why is that?? Makes no sense!! So we came back up to Londonderry and had to wait again.
Pets Plus in Londonderry is an excellent pet store. The employees are very knowledgeable and always available to answer questions. The store is well stocked. Their animals are healthy and well cared for. I would highly recommend this business to anyone looking to buy a pet, or supplies for a pet.
Pets Plus customer service is top notch with a staff consisting of mostly very friendly ladies. The store has a lot of variety and the employees know what theyre talking about, this review isnt 5 stars because they didnt have the specific variety I was looking for but still a great local store
they have no clue how to care for half their reptiles and when they do get sick(due to their poor care) they wont even bring them to the vet. The staff is also rude and apathetic, every time I see then theyre just hanging around gossiping.
Great place to get supplies at a reasonable price and information on almost anything pet related. The friendly and knowledgeable staff will do their best to ensure you leave happy.
High quality food and care products for your pets. The staff is knowledgeable and friendly. They have a wide range of products for dogs, cats, rodents, fish, birds, etc.
Very rude staff. Careless , spend money somewhere else. Petsmart, in north nashua , very attentive knowledgeable and treat you with respect.
Great staff, lots of fish. During the week their fish dept is always staffed with the most knowledgeable people around.
We love be this store. Got a big fish tank, and a sweet little guinea pig. They know their way around pets.
This place has awesome fish which you cant find at your local big box pretty store.
Friendly place and they take good care of their pets Good customer-service
Prices are good. Staff is friendly and very helpful. Selection is good.
Nice, friendly and knowledgable staff. Offers coupons in local papers.
Small and crowded family owned pet store that has everything! Love it
Nice clean fish section, and occasionally they stock some rare fish.
every pet that I have got there has been a great experience!
Very educated staff members, and great deals
Great selection, very knowledgeable staff
Store is cool they had a panda hamster
Good prices and product selection
Great fish and service!
Staff is always helpful