Category: | Tire Shop |
Address: | 3609 Owen Rd, Fenton, MI 48430, USA |
Phone: | +1 810-629-0495 |
Site: | discounttire.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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John Callard
Four years ago I took my Eldorado in for tires. First thing in the morning, winter, dark. After waiting a normal amount of time they said my car was done. But the installer said that my hubcap was broke and that it came in that way ( practically impossible)! He was holding it in both hands and showing me a tab that was broke off. But at the same time he was holding his thumbs over the two newly broken tabs and basically lying about breaking it, and blaming it on me somehow!.. So I quit using Discount until last week when I went in for two tires on my newer Deville. I got there at about 10:30. It was busy and I was informed that it would be a one and a half or two hour wait. No problem but I needed the car by 2. Plenty of time they said. So I went to the Panera Bread across the street and waited for a friend to get out of work and give me a ride home. At 1:30 my brother was leaving work and gave me a ride back to Discount, where at 2:00 I asked for my keys because I had to go. The car wasnt even in the building yet!!! My whole day wasted on these guys all because they feel they have to lie to do business! Never again!
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Tyler Gu
Discount Tire provided great service. My car had recently been in an accedent, and when I asked to have my bead reset and the wheels rebalanced, they did it for free. I also asked if they could check for play in the front suspention, and although they admitted to not having the certifications to do anything "professionally" about it, they gave me their honest opinion. The rebalance was top calibur, as well. It made a world of differance, all at no cost to me. The staff were all very courteous, and I would go again, and will go, to buy new tires.
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Cynthia Craine
I have been a customer of discount tire for many years. Most recently (the past 3 years) I have been going to the Fenton (Owen Road) location. I have always been treated great! I have had both of my vehicles tires replaced there, air pressure checked and filled, tires fixed..etc. Every single time the staff has been friendly, smiling, knowledgeable and efficient. Even while I wait, I hear them working with other customers (phone and in person) and they really do seem to treat everyone very nicely. They get two thumbs up from me =)
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lawrence fabbri
Used to be good. Last time i was there i bought a rim from them to mount a tire on i bought previously from them for a spare. By the time i got home the wheel weights fell of and were in the protective bag they put tire in to transport it home in my other car. Extremely disappointed they cant spray alil brakeclean on the rim to get any residual oils off before they put wheel weights on. I used to be a loyal customer but im going somewhere else. If they cant do something this simple who knows what else there messing up.
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Lisa Markarian
Never in my life have I experienced such excellent customer service from any business. On top of that, I have never gone in and felt like I was being taken advantage of, which is more than I can say for most places in this industry. Today I had a flat tire and next to no money and they helped me out much more than I could have expected in a tough situation. I LOVE that. Thank you discount tire! Yours, A thankful, broke college student and a forever customer :)
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A Private User
We use google to find all of our buying needs and to do any consumer research. After calling around to get the best deal on a tire for our trailer we choose discount tire. They quoted us a fair price with a great deal on mounting. Then we drove to get the rim and when we got to discount tire the sales person we spoke to told us we were liars and gave us a much higher quote! Needless to say i do not recommend going there unless you want horrible service.
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Stacy Forbush
Thoroughly satisfied and pleased with Discount Tire last week. My tire had a huge piece of metal which caused it to drop air within minutes. Tony stayed AFTER CLOSING TIME to repair my tire, which was above and beyond what was required of him. I greatly appreciate his friendliness and willingness to take care of it for me so I could make it home safely. Highly recommended!! Thank you!
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Connie Ferguson
Thank you, discount tire in Fenton. They removed a screw from my tire, repaired and balanced the tires for FREE, on my new car that has never been there before, on a tire that is not their tire! It took an hour of work for free! This is not the first time they have repaired our tires for free! They will always have our business for all 4 of our vehicles!
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Patrick Dietzel
Whenever I have been there, it has always been great service. They have gone the extra mile to earn me as a customer numerous times. I would highly recommend them for tire needs. Wait time is sometimes a little long, but I havent found a good, busy shop whos wait time was really short yet.
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David Gauthier
Ive bought 3 sets of Michelin and Bridgestone tires over the years from Discount Ive always received great service and competitive pricing. As with any tire place ive been too its best if you can drop the car off and come back when its ready. Dave G. Fenton MI
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Wes M
Ive bought my tires from various Discount Tires since I have been able to drive. I always get fair prices with great service. This particular location has always been extremely helpful. I highly recommend for tires and wheels.
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A Private User
My husband and I have been going here for years. We never had bad service ,ever. The staff is always friendly and helpful. They even try and save you money if they can.We only go here whenever we need tires.Highly recommend!
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Jon Jones
Good service and reasonable prices. Ive had an emergency tire replaced and new tires installed on two cars. Theyve always got cold water and hot coffee while you wait. I highly recommend them.
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Gene Glasgow
This place takes great care of us every time we walk through the door. One of few places I know I can send a loved one and know they will take great care of them.
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Cheddar Waffles
My go to tire store(Im a Belle Tire convert). These guys always beat the best price I get, get me right in and take pride in their work.
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Tony Zariski
Not very happy with this place today. Took half day off work to get tires installed and didnt have them in stock like they told me.
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Chuck Seyferth
This has been my go-to place for tires since moving to the Fenton area nearly 20 years ago. Great customer service is 5 star.
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Mike Terry
Ive purchased several tires here over the years, for multiple cars. Always good price and pretty fast service.
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Daniel Christopher
These guys always take care of me and have fixed many flats for free. I will always go to them for my tires.
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Lisa Mays
Great service wth great employees. Always go above and beyond to get you the best deal with fast service
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Randy Shuck
Theyre always very professional and quick at their jobs any problems and they take care of it quickly
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Steve Riley
The only thing that Discount Tire could do better is have cold beer in the fridge instead of water
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Raymond Calhoun
Don is an excellent worker and put me in the right direction ! need more guys like him!