Category: | Discount Store |
Address: | 1950 Pipestone Rd, Benton Harbor, MI 49022, USA |
Phone: | +1 269-925-9766 |
Site: | local.biglots.com |
Rating: | 2.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–9PM |
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Amanda Arent
Rude, rude, rude! My husband and I have bought numerous pieces of furniture from the benton harbor big lots and usually have no issue. Today we bought a couch, recliner, end table and ottoman from them, we get them home and both the ottomon and couch have rips in them, straight from the packaging. We were able to return the ottoman but because the couch was so hard to get into the house we told them we would keep it but would like reimbursement for the damage on it. To put it bluntly the woman manager on duty today was rude, unhelpful and basically told us we either return it or deal with the damage. For how much money weve spent in this particular store youd think theyd know we could afford to go elsewhere but yet choose to come back because we used to like shopping there. Weve had issues with her in the past being very rude to us, were on the verge of returning everything, which cost over $800 and going to a real furniture store where we can be treated with respect and get furniture thats not been ruined by careless employees.
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Nick
Terrible there was two ladies at the checkout who were very rude and not helpful at all and the one older lady was a manager Im pretty sure so you would think she would be helpful but she was just rude and didnt wanna listen to me at all so I just left all my items at the register and left. Never coming back.
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Gustavo Vega
Really rude staff I had a I home juice pocketand some Bluetooth headphones I was going to pay but I only had $30 I forgot him the rest of my money at home so I only brought one thing and the staff rejects was really rude I wont go to the store never again
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Dru Bie
Its not yer meijer.... But clean store ... Staff is ignorant, but its what to expect of a mcjob
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Richard Lester
Very nice, clean, well organized discount store.
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Nicole Hall
Great staff, updated store, lacks something.
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Meredith Thornburg
Great prices on furniture!
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Patty Bonadona
Very nice store!!!