Category: | Tire Shop |
Address: | 14011 S Bell Rd, Homer Glen, IL 60491, USA |
Phone: | +1 708-645-5300 |
Site: | discounttire.com |
Rating: | 4.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Vito Keburis
I was replacing my rear tires to match the fronts, my front tires had 7650 since I purchased them and it was time for a rotation. Your associate Tim said my new tires had to be mounted on the rear because I had less thread than the new tires. 1/32nd less than new so if I had bought all 4 tires you wouldnt rotate them because the front tires wear faster than the rear? Tim excused himself and went to the office to speak with the manager. Tim didnt answer my question, then stated come back in 1000 miles and we will rotate them. I asked him is this your companies procedure or NTDRA procedure. He stated it was Discount Tires procedure. I then stated I get a slight shimmy at 75 mph, , can you balance my front tires? I stated I paid for a lifetime balance at the Orland Park Discount Tire. He said no problem. I went next door for a sandwich and returned 45 min. later as they pulled my truck up to the door. I asked Tim how was the balancing on the 2 front tires, that are now on the rear. He stated the balancing was out, we balanced the tires.Then he stated, that it looks like they did rotate your tires you dont have to return in 1000 miles. I was confused?! I then drove to the car wash to wash the blue coating off my white letters and found the tires I requested balanced were never balanced. The old weights were still on the inside and outside of the wheels. I went back the next day after work and asked Tim why were my old weights still on the tires they balanced? He went out and stated I thought they balanced them. I asked Tim, how would he know they were out of balance, if they were never put on the balancer to be balanced? For you or anyone to know a tire is out of balance it has to be put on the balancer, right? Also my valve stem do not match the other 2 stems, they were much longer. He stated, Im sorry I will get this taken care of. I told him I did not have time to wait, I will return tomorrow. I returned the following day after work and Doug assisted me. I explained the situation. He corrected the valve stems and balanced the tires. Thanked me and I was on my way a 1/2 hour later. I did appreciate Doug making it right, I didnt appreciate the lies and myths I was presented by Tim and the additional visits I had to make. I will not return to this location.
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Sarah Kudia
My family and I have been coming here for years, specifically for tires. Within the last couple of weeks, I was looking to get 4 new tires and also investing in some nicer wheels for my Mazda 6 (compared to the OEMs). Billy, the assistant manager, helped me select great tires to fit my budget and also some nice wheels. I ran into an issue (totally my fault) with the wheel selection and the staff at Discount Tire of Homer Glen helped me out big time in fixing my issue. I appreciate their efforts in ordering the new wheels and they look fabulous on my car. One of my friends actually thought I bought a new car because of how nice and complete the wheels made it look. Very refreshing! :) Thank you to Billy and all involved. My family will continue to do business with your location.
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Andrew rusch
Ive done business here far too long. Appointments dont matter and the work is shoddy at best. I stopped in yesterday morning to get a tire patched and the idiot kids working there rotated the tires Instead of fixing the flat. I come back today after work and explain there was a mistake and I needed the tire patched. The guy apologized and said hed get it done in the next thirty minutes. Over two hours later my car is finally done. Unbelievable. Never again will they have my business. Go somewhere else, everyone price matches anyway.
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Val Pastwa
I have been coming to Discount Tire Homer Glen for years a have never had anything but a positive experience. They are always honest and work with your needs and your budget. Their warranties are super reasonable and have saved me so much hassle and money over the years - because they go above and beyond to honor them no questions asked!! Today I was helped by Uros and he was absolutely amazing! Thank you Discount Tire for providing such superior customer service that is hard to come by these days :)
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Matt Ryan
Worked with bill and another guy (uros maybe?) to get my tires. Very knowledgeable and I felt that they were very trustworthy too. I was treated much better here than when I went to Firestone across the street. Good people in this store.
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Tom Guilfoyle
We bring our Rescue Me Goose Chasing vehicles here for tires. Very goods service. We make the appointments on line. Drop the vehicles off. Get a call when they are done then come back and pick them up. Easy peasy.
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Julie Duggan
Great and friendly service! Had a tire with a nail in it, they patched it and installed it for FREE... was not expecting that. Will be back again with any future tire needs. Thanks
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mmt llc
The manager didnt give me any hassle about road hazard replacement of my sons Tire they called me when the tire came in I was there for a couple of minutes very nice people to deal with
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Diamond Sealcoating
These guys are great, they beat everyone else around. We use them for all our trucks at Diamond Asphalt and Sealcoating. They get us in fast and fix any problems quickly.
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Jason Svec
Hit or miss.....gone in and had great customer service. ..then I have also went in and had very rude service person so left and paid more across the street.
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Benny collesano
Awesome place, great prices, great service!!! Thanks Discount Tire!! Only place I buy tires! They also fix flats for free, A++++++
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Mike Meyers
For the first time in my life I actually got a warranty on a tire honored no arguing no BS they replace the tire for nothing
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Laura Trezek
Had a screw in my front tire...as always Discount Tire repaired it and as always, they were fast, efficient, and courteous!
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Victor Trevino
Great place for tires. Ive gone to this location for over fifteen years. Very knowledgeable staff!
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Joe Boxer
I brought 1 tire to be changed waited a hour and a half, never coming back, smh f this place
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Samuel Hoinacki
Love this place. Very nice people to work with. They go the extra mile.
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Zdenek Lesa
Fast, price right, will come back. Best to set up schedule online.
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Gourmet Girls
Ben was very friendly and helpful! Service was fast and efficient.
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30thIL
Very good and friendly service. Highly recommended Matt.
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Kristin Gavin
They are very nice and helpful.
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Jeffrey Matson
Always a helpful staff
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Linas Gricius
Good service.