Category: | Jewelry Store |
Address: | 530 Dempster St, Evanston, IL 60202, USA |
Phone: | +1 847-328-1420 |
Site: | cottagejeweler.com |
Rating: | 4 |
Working: | Closed 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM Closed |
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Zachary Parker
In 2007 I purchased a five stone diamond engagement ring from this jeweler. This five stone ring was allegedly from the 1920s. Allegedly all five stones, according to him, totaled at 1 carat. I purchased the ring for roughly 1.5K. Unfortunately the engagement came to an end. I held onto the ring for some time. And in July of 2015 I went to sell the ring back. My first impression of the owner (Ira Rose) was a complete lack of professional social skills; his smug condescending attitude was only rivaled by what I can only hope at best to be incompetence or at worst shady business practice. Besides insulting a product he sold, apparently he forgot he sold it, he assessed the five diamonds at a total of less than 1 carat (he told me it was roughly .8 carats). When I informed him I was told it was at least 1 carat he assured me I was wrong. While staring down his nose at me, he smugly asked where I purchased the ring from (still while insulting its quality). I am not sure what humored me more, the pause and look he gave when I told him he sold it or the fact he began to back pedal. He asked if the item had been part of an estate sale. No it had not; he had on display for some time before I purchased it, in fact. It was in fact he who recommended this ring. He told me he could not sell it for any more than 1K and wouldnt purchase it for more than a few hundred. (However, he at this time was not interested). Regarding his (hopefully) incompetence, I had the ring appraised. The five stones totaled over 1 Carat (1.13 actually). The market value is 1.1K, while the retail value was appraised at 3.1K. However after reading other reviews I think this may just be his usual shady practice. His smugness might be well founded if he actually could appraise his own products correctly. I will gladly make a profit off this ring
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Eric Nelson
I own a Used Car Dealership and have always wondered why people thought used car shopping was so terrible... Well, after shopping for an engagement ring for a while I now have total empathy for all the people who hate used car shopping; the jewelry business is run the same way; there is crazy markup, Information asymmetry (the jewelers, like car dealers, know far more about their product than the consumer), and more underhanded business practices than you would expect (at least I experienced a few)! At Cottage Jewelry, Ira (the owner) cut the BS and assisted me like I treat people in my own store… like a normal person wants to be treated! I left knowing that I got a fair deal and feeling like it would be well worth the trip to come see them for any future jewelry needs. PS- I had them custom order the ring with limited time before I wanted to propose and although he made clear that he couldn’t promise to have it by the date, he called the manufacturer (while I was in his office) and asked them to rush it, and I even got it with a week to spare! Under promise and over deliver is the way I prefer businesses to act!
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Gemma Lauren
Honestly my favourite jeweller in the world! My trips from the UK to visit family in the Chicago area would be incomplete without a visit to the lovely team at Cottage. I always visit the store with an open mind rather than my heart set on getting a specific item because my love is for one of a kind vintage/estate pieces, of which Cottage has an unparalleled selection in my eyes. In saying this, I am a very lucky girl - Ira and his gorgeous team are really tuned in to what my husband and I like and I always leave with a beautiful piece and the feeling that, although vintage/pre-loved, it is as though we had designed and commissioned the treasure ourselves. I would agree with other reviewers who describe a family feel to visiting Cottage and would add that the team are family-friendly and do well to distract and entertain our young children whilst we browse. In essence, a welcoming, friendly, impressively knowledgable and professional jeweller, much loved by locals and international visitors alike!
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Jason Tarsney
Decided it was time to upgrade my wifes engagement ring for our 10 year anniversary. We search a number of our local jewelry stores but couldnt find the right person to work with. Came across Cottage Jewelry, and although an hour drive for us, decided to check them out. Upon first walking in the door, we were greeted with the best energy and the most welcoming staff wed come across. Ira showed amazing patience with us as our design wants continued to change...I think most Jewelers would have kicked us out :-) At the end of the process, we were blown away with the craftsmanship and quality of the new ring. We cant thank Ira and Staff enough for sticking with us and bringing together this new ring. It will definitely be a piece that is passed down through the generations. Thank you Ira and Cottage Jewelry!
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Anita Smith
I worked with Cottage Jewelry for engagement rings and wedding bands for my wife and I. From the very beginning, Ira and his staff made a point to get to know the both of us and what we were looking for in regards to these very special pieces of jewelry. It is very obvious that the staff at Cottage Jewelry have a passion for jewelry and for making your experience the best it can be. I have been 100% pleased with the customer service I received from Cottage Jewelry, during and even after the process of buying rings from them. They are a local business in Evanston that values their customers and providing their customers with the best service possible. I will absolutely be going back to Cottage Jewelry, as well as referring friends and family.
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Jessie Berkenfield
I cannot say enough positive things about Cottage Jewelry. I have shopped at many jewelers in the Chicagoland area over the years. Cottage Jewelry is definitely THE BEST. I have purchased many beautiful and timeless pieces from the store over the years. My fiancé and I recently purchased my engagement ring and our bands there. Ira, the store owner, made the process so easy and enjoyable. I designed my rose gold and asher cut diamond engagment ring, and I was absolutely thrilled with how it turned out. They also have many stunning engagment rings that are already set. Ira and his staff are always fair and patient.
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Lee Riddell
I cannot recommend Cottage Jewelry more. Having just made my third purchase from Ira and his fantastic team; their service, attitude and personal touch are why Ive returned again and again. My interest is in exceptional and original vintage pieces and Cottage Jewelry never fails to produce. My most recent purchase, a beautiful platinum and diamond Art Deco Blancpain cocktail watch for my wife, was an exquisite find for which I have Ira to thank. My mantra has always been "happy wife, happy life!" If you want a happy life visit Ira; a true gentleman in every sense.
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Caryn Weiner
We have been customers of Cottage Jewelry for almost 20 years. Most recent purchase was just this week - a pair of gorgeous diamond studs for my daughters graduate school graduation. She was unsure of the size and wanted to try other earrings but lives out of town. Ira and crew were soooo patient and accomodating. Our experience has always been amazing - great customer service and personalized attention. We dont purchase alot of jewelry, but, whatever we do buy, is always from Cottage!