Category: | Appliance Repair Service |
Address: | 1620 63rd Ave E, Bradenton, FL 34203, USA |
Phone: | +1 941-365-1080 |
Site: | cooperappliance.com |
Rating: | 4.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Michael Petty
I had one their guys come and check out my dishwasher that wasnt working. He said the start button wasnt working. He did nothing but hit buttons to reach this daignosis. He told me he would order the part and call me when it came in. He gave me no timeframe. After 10 days I called and was told the part wasnt in yet. After exactly 14 days he came back to replace the front control panel. After he left the dishwasher didnt work. I got to looking at the "new" control panel and realized its not new. I call them back and they tell me they did not replace the control panel, that I paid for, because the start button worked when he was here. He never told me it worked and never told me he didnt replace it. So now it has been 16 days since the origional diaganosis and the soonest they can come back to actually replace the bad part is another 5 days. Horrible service from all aspects. Never a smile from the technician or any politeness on the phone. My biggest problem is the fact that I paid for a new control panel, and didnt get one, and wasnt even told about it. I believe thats theft.
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KaLena Bowers
This company has come out and provided us outstanding service on atleast 3 separate occassions. They were sent by our Home Warranty Company. Their response was prompt, and their service was exceptional. On one occassion, a part needed to be ordered - and they even provided us with a loaner until the part came in. Their customer service is outstanding - they kept us informed along the way throughout each service call. We are so very happy to have a local company that provides such outstanding customer service - and we would definitely recommend them for not only their professionalism , but also for their quality of service!!!! Thank you Cooper Appliances, for going over and beyond!!!
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Linda Rollins
Having a rust-colored leak down the front of my refrigerator/freezer, I requested service through my home warranty with American Home Shield. They sent a technician from Cooper Appliances, who looked at the bad part, covered it up again and pronounced my problem "cosmetic". The cosmetic part of the problem gets cleaned off by me, but that doesnt solve the underlying problem. But since they say "cosmetic", American Home Shield will not cover the repair. I will never recommend either of these companies.
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Babe Coyle
We have a HMS Warranty program which has introduced us to Cooper appliances for service. Wont comment too much on HMS but the service from Cooper appliances on both occasions was outstanding. The staff is polite and knowledgeable. If they needed further assistance in answering our questions help was a phone call away. I can assure you that any appliance repair we need done will be done by Cooper. We are extremely satisfied with you. Thank you.
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A Private User
We have used Coopers several times over the past 15 years and have found them to be honest, fair, very very nice. Our favorite repairman, Neil, was a gem! He has since retired but Rocky keeps only good people....it is nice to know there are still business people who care about their clients and are a pleasure to deal with! My rating for them is 5 star, but for some reason it is not letting me click that.