Category: | Fabric Store |
Address: | 1601 Fall River Dr, Loveland, CO 80537, USA |
Phone: | +1 970-663-4224 |
Site: | stores.joann.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
JU
Julia Mansfield
The selection here is larger than the Fort Collins store. However, I had a horrible experience trying to order some fabric that was out of stock here. The sales associate would not call another store that had the fabric in stock to do a special order for me. She told me that I had to call the Boulder store myself and tell them to send the fabric to the Loveland store. When I called the Boulder store they said they cant transfer fabric without a call from the store they are transferring it to. (Which is normal and reasonable.) I tried twice a few days apart to get the Loveland store to call for me and get the fabric transferred in and they wouldnt do it either time. I even told them that it was their job and she said she was going to talk to her manager about that and call me back. She took my phone number but never called me back. I used the Fort Collins store and they were patient, reasonable, helpful, and had the fabric special ordered for me. I have never had any other problems here. The stock is great, but if you need something from another store I suggest using Fort Collins.
BR
Bryan Bean
Good selection of craft items and fabric. But if you actually need help with something youre better off asking another customer. Here some of the responses weve been given when asking questions at this location over the past few months: US: "Excuse me do you have any--" THEM: *Interrupting* "Im helping someone else." US: "Do you know of you have spray fabric paint? We found the bottles of fabric paint but cant find any spray?" THEM: "It should be over there." *Blank stare....walks away* US: "Do you have any rubbed wool felt?" THEM: *while in the fabric section* "Youll need to ask somebody that works in fabric." US: "Do you have any craft knives?" THEM: "Like a utility knife?" US: No, like a blade than can be resharpened. THEM: *proceeds to take us to the utility knives* "We have these." US: "Do you have any other kinds of knives or blades?" THEM: "Let me go ask." *walks away and never returns* I can only think of one of our recent visits where we didnt walk out out feeling miffed about how we were treated.
LI
Linda Lee
Ill drive out of my way to go to the Loveland Jo-Anns every time. Their employees have provided me with the most personalized service of any other Jo-Anns in the state. Ive always gotten great assistance and answers to all my questions. If an employee didnt know an answer, she always picked up the phone for immediate assistance from another employee. I also really appreciate the fact that the manager keeps close tabs on how long the lines are at the cutting tables and the checkout registers. If more employees are needed for either, theyre provided. The Loveland Jo-Anns is a great store to shop at and has clean bathrooms, great inventory and awesome employees.
A
A Private User
This store, and for some reason other JoAnn Fabric stores as well, has irritating sales women. They chat with each other and take their time waiting on folks. They also have attitude. Although many signs read 40% off; turns out the fine print is only for "white tag" items. The sales woman who eventually waited on me had a snotty attitude when informing me that my selection was a "blue tag, a blue tag, not a white tag item." I left empty handed. Does JoAnn look for mean folks to hire or what? Great product but difficult workers.
A
A Private User
I really LOVE this Jo-Anns! HUGE, and very clean. What I was most impressed with is how helpful the staff is. One associate walked around the whole store with me as I asked where to find multiple items. Sad to say the staff at the Jo-Anns near my house is much less knowledgeable and helpful. I would shop at this location more often if it wasnt so far away.
A
A Private User
Its such a shame that this craft store bills itself as a fabric store. The selection is so limited! I know sewing clothing is almost a lost art, but Im amazed that there isnt a real fabric store closer than Longmont. The new Fort Collins JoAnns is an improvement over the old one, but why carry fashion fabric at all? Its a craft store.
SH
Sherry Shead
It was awesome! I got asked if they could help me no fewer than 5 times in about an hour! As a business I had some specific questions about coupons, special orders and if I had to register at each store. All my questions were answered courteously and knowledgeably! Really pleased with the selection and service.
SH
ShawnColorado
Sunday, August 21st at 12:22pm. The line is exactly 21 people long. Employees walking around store and only two people on registers. This is crazy. No employees smiling. What a horible shopping experience. Stood in line for 20 minutes for two rolls of thread. Horible job Jo-Anns.
AN
Ann
Horrible, lousy customer service. Called ahead for fabric and they said that they had it, but when I got there, the fabric wasnt there. Rude employees and extremely worthless in terms of helping the customer. Will never go there again.
RE
Rebecca Cook
I love JoAnn! Use thier coupons and you can save a bunch. Some things are over priced but they always have great sales so try to only get sales items. But with online coupons you can usually get one none sales item for 40 to 50% off
JO
John Smiley
The last 2 times in this store I asked for assistance and 2 different employees responded in the same disinterested manner. One didnt even speak, she just pointed. Their website gives more personal service than do the employees.
JA
Jake Neel
Do you like waiting in lines? Than this is the store for you! Need paint? Prepare to wait. Need fabric? Grab a number and wait. Want to pay for your stuff? Get in line and wait. Want to talk to a Manager? Good luck.
CA
Carolyn McBride
Couldnt get help for an item. Walked around looking then we went to check out and she waved us in the general direction of were the item might be. Tonight. Just not a good night to go there I guess.
SA
Sally Everlove
They.had everything I needed and I had a 50% off one item coupon. They have one competitor, Hobby Lobby. I use Joanns because they have much better prices and use coupons.
CO
Connie Basden
This store has a lot of variety of crafts and do it your self things. It had a long line and only 2 cashiers on the day a new sale came out. Overall an awesome selection.
UN
Unknown Anon
I have never done business with these spamming jerks, but they somehow got my email and started spamming me. Screw these jerkwads, I hope you close your doors tomorrow!
KA
Kathryn S
This is my go-to place for craft supplies, especially fabrics related, but it can be a little pricey unless they have a coupon out or a sale going (which is usually).
RE
Rena Morrison
Make sure you always download the digital coupons, they have such good deals going on all the time, and their selection of fabrics is amazing.
A
A Private User
I can really get into some major trouble in here!!! They have almost anything you can imagine and the sales associates are very helpful.
LE
Leah Custine
Excellent selection in Home Dec and other fabrics as well at the Loveland location. Prices moderate/not too bad.
JE
Jess
Good selection for crafters. Im a paper crafter so Im happy with this store. Good sales and coupons.
JA
Jamie Cozzens
Always have what I need. Neat, clean, friendly, more than one cashier, what more could a person want.