Category: | Cell Phone Store |
Address: | 1368 Madera Rd, Simi Valley, CA 93065-4063, USA |
Phone: | +1 805-791-3852 |
Site: | t-mobile.com |
Rating: | 3.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–8PM |
DE
Denae Preston
Amazing experience. I have been to multiple tmobile stores( and over the phone support) and always got a run around story that would end up costing hundreds out of my pocket, that never really made sense when I added everything up. Rico and Omar were both top notch techs got my phone issue resolved within minutes and helped me upgrade to a new phone. They both had excellent customer service and were very honest with their answers, which every client deserves! Ive found my go to store
SI
SINGH AUTOMATION INC
Visited to this place to buy new phone 1 hour before they close. Staff told me two customer ahead of me and and 45 min waiting time. I got ok to wait for 45 min then they said by the time your turn we will be close we can not help you. They are more strict then any DMV of Govt office......!
CA
Carolina Dieli
Worst service! They said they had a phone that I was looking for and as soon as I get there they said they just sold it! Worst customer service!! This rep Michelle said she had it I said it would take at the most two hours because I dont live near she agreed and I she didnt had it!!!
BR
Bradley Block
Great clean place, not to busy, and staff was more than helpful. But like all other cell phone stores they try to push accessories and extra services on you. Make sure you actually know for sure what you are getting before you leave.
PA
Patz Abiog
One of their representative acts like a retarded and very immature. I didnt get his name but he is very unprofessional. I dont recommend going to this t-mobile branch. Id rather go to the one in Cochran Street. This place sucks.
LO
lorraine tillquist
The Sales team is very helpful, friendly & knowledgeable. Wouldnt go anywhere else. Thanks Omar, Mashelle and Rico for all your help.
DA
David Le
Didnt even have to wait (came in the evening), Staff was very Helpful and Nice, and answered all my questions.
PA
Pablo Meza
Very nice staff