Category: | Futon Store |
Address: | 32 E 4th Ave, San Mateo, CA 94401, USA |
Phone: | +1 800-443-8866 |
Site: | thefutonshop.com |
Rating: | 4.7 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–7PM 11AM–6PM |
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Annie Giancoli
My husband and I were looking buying a sofa for our living room since our current one is not very comfy. So we stop by the store since we wanna find something that fits in the living room, but at the same time its more functional. So we thought about a futon sofa. About two months ago, we went in & visited the store. A salesman named Bert whos very helpful at the time. However, we were still trying to figure out what we really want so we left without the purchase. Today, we went back in & decided that its time to get that futon sofa. Another salesman named Miguel helped us and both time, my husband and I had a very pleasant conversation with their salesmen. And both time, the salesmen were very helpful !! Im glad we finally decided to go with them. And Miguel had called the store manager and waived the delivery charge for us !! Which another big plus !! Thank you Miguel and well definitely be back for any future purchases :D
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CM Schwartz
I had to order 6 items off the website, which was very user friendly. BUT, I had to call the 1-800 number because I needed clarification. The 800 # forwarded me to the closest Futon Shop, which was pretty cool. Burt, the sales associate at the San Mateo Futon Shop, was able to provide the clarification I needed. He was able to complete my full order, over the phone, in about 10 minutes. Burt made the entire experience painless and I felt well taken care of a person so knowledgeable about futons. He was pleasant and demonstrated a good a sense of humor - at least he laughed at my jokes. I would recommend anyone who needs a futon in the Bay Area (including San Francisco based on previous experience with the SF branch) to go see Burt at The Futon Shop in San Mateo. Sincerely, Mike
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Prashant Arya
We recently moved to US and have looked around for at multiple places for furniture including Macys, Scandinavian Design, Ethan & Allen, Bassett, Ramoss, consign stores etc. However this particular place just stands out against all of them. If you are looking for modern style beds and futons, your search should end here and you dont need to look further. I would also specially like to call out Robert, the sales guy whom we dealt with. He was very knowledgeable, friendly and transparent. His suggestion and advice really helped us make the right choice. He makes sure that customer fully understand pros and cons of article they plan to buy before making a decision. Prices as compared to other places are quite reasonable and definitely come out as value for money.
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Deb Lunderman
I was looking for a sleeper sofa at Macys furniture and really didnt like how stiff they were and the sales people were not very outgoing and didnt have very many suggestions! So, I visited the Futon Shop in San Mateo and was helped by Miguel. I told him exactly what I wanted and what I was looking for and he immediately directed me to a sofa that was soft, comfy and converted into a queen sized bed! It also came in the color I wanted too! Miguel made the whole visit and transaction very easy for me! He took the time to show me how the futon worked and how easy it is to assemble. Now Im hoping to get a call that my futon will be in, in a week and not two. Fingers crossed. I would definitely suggest this store to others! Thanks Miguel!
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miss linda Huynh
We came across The Futon Shop of San Mateo driving down El Camino Real. We have been looking at multiple places around the area to find a good quality futon or couch with a decent price tag. Upon walking in, Miguel was already helping a family with a futon. I politely interrupted him with a question on how to read the tags. He was very kind in taking a few seconds to show me how to read the tag and what to look for. We found something we really liked and he even helped us out with the delivery charges. Overall, we had a very pleasant trip to The Futon Shop and will recommend it to others. I will review again about the delivery and installation process.
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Frayda Glass
I just had a great experience at The Futon Shop in San Mateo. Hats off, especially, to Miguel Ortiz who is as patient and enthusiastic as you could want a salesperson to be. I changed my mind multiple times on every element of selecting my futon - from the frame to the mattress to the covering and even the piping for the covers. I never felt rushed or steered in any direction. The best features of each item were explained to me, as well as, the favorites of other customers. Then, on top of the excellent service, I was included in every possible discount that Miguel could find for me. Overall, a great experience!
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Joseph Hall
This is one of those places where everything is mysteriously almost always on a 50% off sale, yet still turns out to be expensive. You can spend >$1000 on a futon mattress here. Strange. I dont know what the thing about "organic" futons is either. With the salesman telling me that delivery of my confusingly-priced mattress would be $75+ to my apartment 2 blocks away, I left and implemented plan B: I ordered a pretty decent queen futon from Amazon for ~$350 and had it delivered to my door FOR FREE.
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Esperanza Lo
We went to the store looking for low-cost solution to replace our mattress. We prefer futon for the sleep quality. We were planning to put a futon on box spring frame but the sales manager, Burt, was very helpful and pointed out how this would not work and offered us a few options that fell within our budget and what we needed. We came back to place the order with Miguel and he was able to pick it up very quickly and completed the transaction. We are satisfied with our experience.
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Marla Becker
We needed a futon for our new guest room & after doing lots of web research I knew that The Futon Shop had the best selection, quality & pricing. Miguel helped me find the futon set that worked best for us & he was not at all pushy about extras or encouraging me to buy "up". He took the time to show me all the options & price configurations with various different specials. He was very nice, knowledgeable & professional & made this purchase a very easy one.
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Vieve Franzella
We couldnt decide between the different selections of futons in the store, but Burt was able to help us figure out what we really needed. He was able to make us feel like it would be our choice rather than something that was forced on us. We are first time buyers home buyers, so picking and choosing carefully can be overwhelming. Burt was informative and funny, and I would highly recommend visiting his store. This was our best home shopping experience!
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Karen Marcantonio
Miguel was very helpful. He was very knowledgeable about the product. I told him what my price range was, what I was looking for, and he steered me in the right direction. Im very happy with the Futon Shop personnel. Today we picked up the frame and mattress and it is all set up ready and waiting for my granddaughter to visit. Its a nice piece to have in our office/spare room, when a bed is needed for a third guest. Thanks Futon Shop!