AT&T

AT&T, 1054 Harter Pkwy Ste 9, Yuba City, CA 95993, USA,

Category:	Cell Phone Store
Address:	1054 Harter Pkwy Ste 9, Yuba City, CA 95993, USA
Phone:	+1 530-822-2700
Site:	att.com
Rating:	3.1
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 11AM–6PM

Location

Photos 42

Reviews 14

A Private User

I went to this store to upgrade my phone when it became eligible for an upgrade. At first, Brynn was very helpful and said they would price-match to the AT&T website (same new phone, not refurbished). It turned out my phone was out of stock, so she called the Roseville store for me, who did have it in stock. This week, since I hadnt had a chance to make it to Roseville, I called the Yuba City store in advance. They had my phone back in stock again. So I made the trip into the store, only this time, I was told they DONT price-match at all! To their OWN website! Annoyed, I drove all the way to the Roseville store where Brynn had called, only to find out they would only price-match on NEW activations, not contract renewals. AT&T needs to get their act together, especially at their retail locations.

Mary M

Upgraded to an iPhone last night. When I got home, we noticed the screen was popped up on one corner. Talked to Apple care who said to bring it back to the AT&T store because it was defective out of the box and legally the point of sale needs to exchange it. Brought the phone back this morning and showed them the problem. The manager said no problem so i wiped the phone and the rep started working the exchange. He went back to get a replacement but instead came out and said they couldnt do it all of a sudden and refused to help me. Poor service and a violation of California Civil Code section 1723. I will be filing a complaint per the Attorney Generals Office of California.

Robert Thomas

Went in for a simple device purchase (no help needed) ten minutes before they close. The nice guy who greets you said the queue to wait was 20 minutes, but they did have the part I need. I asked if I should wait? He said no, they close in ten minutes so Im out of luck. I was welcome to return another day. How did ATT employees begin to rate lower than a visit to the DMV? I bet the Sprint or Verizon stores within sight would have been more helpful. Save your energy and go anywhere else!

Bianca Rolon

Horrible service! I was waiting over an hour and asked the male service rep how much longer and he basically said if i cant wait i can leave. If i knew his name i would turn him in. Bad service

Lia Verdoorn

They Never...... Ever...Answer.... Even after trying 7 hours straight... And the two times they did I got hung up on like it was an "accident"....

Caid Allison

Best AT&T experience Ive had yet. Jimmy got us taken care of and did an AWESOME job!!

Diana Martin

Explained what you are getting and took the time to make sure you were happy.

Rob Sutton

Quick and professional. They have a great system for crowd control.

David Mutunga

Always pleasant. I was helped by Angie and Steve is always amazing.

Lee Breckenridge

This location dosent exist so dont map it and try driving to it