The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 10940 Trinity Pkwy C, Stockton, CA 95219, USA |
| Phone: | +1 209-477-4113 |
| Site: | theupsstorelocal.com |
| Rating: | 3.5 |
| Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 10AM–4PM Closed |
Location
Photos 12
Reviews 15
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A Private User
The worst. These guys cant seem to do anything right. Here are a few examples... I went in on Monday to send a package PRIORITY MAIL. I paid the extra money and left the package. I went in the next day,Tuesday, and the package was still sitting on the counter. They never bothered to send it out the day before. My company pays for a mailbox there... I would have packages delivered to that location, I would recieve an email from the sender stating the package was delivered. When I went in to check my box for the package it would be empty. The crew at the store would have to search around looking for the delivery. Not one, not twice, almost everytime. They offer no aplogy, no reason and no concern. I guess if you just need to make a copy or send a fax this would be the place to go, but as far as dependable mail service..... forget about it. Like I said THE WORST!
CL
Clemmie King
This UPS store is clean, & well organized, thanks to efficient and congenial staff. Brandon and Jacob are very courteous to all clients, and strive to provide excellent service to customers. Management has responded to the need for greater coverage during Holiday season by having two clerks present for half days daily. Current staff are keeping this store very clean and well stocked. This store is a huge asset to North Stockton, providing many residents and businesses with shipping services, copy services, specialized printing needs, some office supplies, and private mail boxes.
MR
mrfrostbite2020
Randomly lock the door for over 30 minutes posting a sign out front saying they will be out for 15 minutes. I use access point here, but what a disappointment. At random times this location refuses packages stating that theyre too full to take any packages. So my package gets sent somewhere else and I have to hunt it down since know one has an idea if it will make it back. I talk to the employees once the package is refused and they say theyre not full at all and dont know why the package is reflected. Theyre logistics seems so primitive and out of date.
JU
Juan Irachett
They dont answer their phone during business hours which is extremely frustrating . Missing one call I understand, but four or five is horrible. I just drove up there to pick up a package and the worker told me to call back by 1 PM since thats when the UPS driver arrives. Shipments can be delayed so I dont want to show up again and the driver hasnt arrived yet, pretty frustrating.
JO
Jonn Leddy
Was in there recently to return some stuff to AT&T and the guy was very helpful and courteous. Some guy with glasses and a beard... There was a horrible line but we were out fairly quickly despite the crowd. Would give a commendation but didnt get the guys name. Thanks for the great service!
ER
erica jones
Every time I go to this UPS store every employee I have ever dealt with for the past 3 Years are always nice and professional. The employees are young adults and this may be their first job and they do just fine. I have never asked a question that they did not know the answer to.
MB
mbabayco
OK service. Helpful but inexperienced staff - lots of turnover. Does tend to cram letters into mailbox even though it is full. Dont always get the mail out the day they receive it. Not always open as stated on weekends.
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knoll lyfu
This UPS store is the best. Ive been in here at least a half dozen times now and customer service goes above and beyond all expectations. They really know their stuff.
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A Private User
Excellent staff; very friendly and helpful! The hours are perfect and they do practically everything!! Thank you for a wonderful experience :)
KH
Khanh Ngo
Great experiences here. Just need to go in person instead of trying to call. Theres usually just one guy working but hes very helpful.
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A Private User
An amazing staff that will get the job done in a timely manner. Their attention to detail and quality of work is second to none. Ace
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A Private User
Very professional staff. The only place I could find a Notary Public when I needed one.
TO
Tom Simpson
Tried calling a couple of times. They never answer their phone!
DE
Dean Plassaras
Far from optimum service.
HA
Hafeez Khan
Great customer service
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