Category: | Car Dealer |
Address: | 300 S Tower Ave, Centralia, WA 98531, USA |
Phone: | +1 360-807-5530 |
Site: | powersportsnorthwest.com |
Rating: | 3.5 |
Working: | Closed 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–8PM 9:30AM–5PM Closed |
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JackRussell Thompson
When I bought my Honda ATV, I signed up for the RPM Diamond warranty service which is a premium warranty, and had a decent sales experience. However, Last week, I took my machine in for its first Manufacturers recommended service at 20hrs of operation because I want to make sure to maintain my vehicle in accordance with warranty requirements. When I went in to get the service done, and was given a work order. The work order listed the items for the initial service and had the price of "$0.00" for every item. I thought, "Cool, its like my truck, free services under warranty". When I went to pick it up, I was handed a bill for $369.00. Holy cow!!! Thats 3 times what I pay for a Ram 3500 service of $115 (due at appx 80hrs (5000miles)), and 10 times what I have to pay for a Honda Civic Service $30 at their respective dealerships where they use a lot more fluids, on a lot more complex machines. Frankly, its highway robbery to charge this much to do a 20 hr service on a single cylinder ATV. I dont ever want to go back to this dealer for regular maintenance, and will likely not ever purchase another vehicle from them. A maintenance service at 20hrs shouldnt cost 5% of the total new vehicle cost.
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Maury C
Bought our Honda Pioneer SXS there. Good fast service on that. Prices are high like any dealership. I bought parts there and the parts department did not seam to be qualified and had trouble looking.up parts. Dont take your bike here for repairs! I got tires installed here and the bike handling was terrible due to the tires I had installed. When I took it back they said it was caused wind buffeting. I later but on new tires on the bike and it handled great. This is the worst repair facility I have dealt with in my 40 years of riding motorcycles!
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Josh Gifford
Counter lady was nice, their parts guy had no clue what he was doing. Manager tried to get me to pay a shop fee to measure 4 valve shims that were sitting on his counter . Its too bad pro caliber moved.
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Kip Barker
I have purchased several quads from PSNW over the last 20 years, I have used the service dept for repair and advice, and everyone is always helpful and friendly.
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Barry Lovato
They put a rear tire and tube on my bike, fair price and a quality job, good customer service at the counter, i will be back.
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Crowebar72
Great selection of new & used bikes. Great customer service in all departments.
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Larry Grove
Really like this dealership! Many bikes and parts purchased over the years.
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Jimmy Cunning
Some real disrespectful and vulgar guys here dont recommend
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Erica Hammell
Always love coming here... its a big kid toy store
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Brandon Roe
Nice selection of parts and have a helpful staff.
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Nikita Saarela
High prices and not a huge selection.
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Mona Camus
Very attentive customer service.
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Jason Nichols
Better than a lot of dealers
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wesleepalone
Just a nice place to be!