Hylas Tire & Auto

Reviews 12

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Keith Wood

Literally fabricated a repair story. I highly suggest you avoid this repair shop at all costs. Our family has used this shop for years but under new management now and truly a horrible experience. Took one of our cars in making a loud screeching noise when starting. They diagnosed as spark plug replacement and honestly my daughter did not know better. She opted not to have them replaced as she could not reach me but they charged $80 evaluation fee but did nothing to repair. We gave them another shot last week at this same repair. I called and made an appt for Friday May 12, 2017 and my daughter dropped off the car Thursday night early bird. No call by 2pm so I called and they had not looked at it yet but was advised they would within the hour. An hour 15 minutes later I called back and was told they still had not looked at the car, they were backed up, and too busy. I told them not to touch it and would be there within the hour to get the car. In the meantime, a mechanic called my ex-wife and proceeded to tell her there were spark plug issues, wait seriously? She called me worried they would not release the car but when she arrived they handed her the keys with out issue and off she and my daughter went. Today, the problem was properly diagnosed by Forest Hill Garage as needed two belts, the serpentine, replaced and the cost is $335. According to VW forum, this is normal and creates this noise and if left unattended it can be damaging to the vehicle. I strongly urge you to look elsewhere for car repair than Hylas in Rockville. My confidence in them is shot after such an shady assessment and lack of service.

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Bruce Cox

Really left today with a good feeling about this place. Had to wait about an hour to get some exhaust replacement work done to pass inspection. The waiting area is not huge, about 4 seats, but John at the desk made me feel at home and Aron in the shop let me take a look on the placement of the tailpipe to make sure I looked good before he tacked it up. The price was more than responsible and I left there as a life time customer. Pretty sure this is the same outfit that was short pump tire and auto off of broad and pouncy track. I always took my car there back in the day and just lucked into finding them again today. Thanks guys.

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M DAntuono

I have been using Hylas Tire and Auto for many years and many different vehicles. They have always been honest and reliable. When I have found myself in a bind, they have found ways to help out. When I needed just diagnostics or advice (or a last minute inspection), they have always been accommodating. Have recommended them to friends over the years and all have been pleased.

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A Private User

I have been going here for 20 years (it used to be Short Pump Tire before they were forced to move.) Honest people that will not rip you off. They do only what needs to be done and at a decent price.

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A Private User

I had a car inspection there and was informed headlight needs alignment, plus other things and would cost me >100$. Then I went to Abbots and the car passed inspection right away.

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William Miller

Convenient, professional, friendly - good experience, would recommend.

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Steve Walker

Its so hard to find an honest auto shop. Hylas has been great!

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Peggy Miller

They take great care/service on my Volvo

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Adam Potter

Great guys, quick service, fail prices

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Syr Rayn

Great service, knowledgeable mechanics

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Peggy Meindersee-Miller

Great prices and great mechanics

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Thea Pierce

Good service

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