Category: | E-commerce Service |
Address: | 3490 E Virginia Beach Blvd, Norfolk, VA 23502, USA |
Phone: | +1 866-916-6905 |
Site: | tacticaldistributors.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Scott AF
I ordered a pair of backpacking boots from this company a few weeks ago. Being that I am stationed here in Alaska, I order a lot of things online as opposed to going to stores to buy things since we dont have much of that available around here. With that said, of all the companies I have ordered products through, this company may be one of the best I have done business with. Buying boots online is a gamble since youre not trying them on. Their product description was perfect and I got exactly what I expected. The delivery process was fast and they even included a few misc things with the order (A few little toy soldiers, a beach ball, window decal) which although a small gesture, shows they appreciate the customers business and customer satisfaction is important to them. I dont leave reviews ever, but felt that it would be a shame not to when they went above and beyond to make sure their customers are satisfied. I will be ordering from them in the future.
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David Kaulfers
Tactical Distributors is easily the best company Ive ever done business with. Customer Service is on another level. I ordered the wrong size Salomon boots a few days before a vacation to VT. When I contacted TD (Friday morning) and explained my situation Jenn arranged an overnight delivery on the weekend so I would have the boots for the trip. Weekend overnight delivery isnt a standard service and the fact that Jenn had arranged the delivery speaks volumes. In every exchange Jenn was extremely polite and helpful. I will be a lifelong customer because of the products they sell and the outstanding customer service. Take comfort in the fact that TD goes above and beyond.
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Michael Sean Christensen
I recently ordered an item from Tactical Distributors. There was a small hiccup in the product I received so I emailed customer service to let them know. They responded in exactly 19 minutes with a solution that was above and beyond what I would have expected. They will receive as much business from me as possible and have earned a customer for life. I highly recommend them for their broad selection of products, their in-house brand, and amazing customer service.
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Benjamin Thomas
Placed an order over a month ago. No contact at all from this company regarding the lost shipment. I had to call and email multiple times to get Robbie to respond. He finally told me hed ship me a replacement 3 weeks ago. Ups paid the claim and still Ive got nothing to show for it. Emailed yesterday for an update and big surprise: no reply. Dont shop here. They dont give a damn.
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Kenny Bush
I placed my order with tactical distributors, which I normally dont shop online from prior poor experiences with other companies. I am left in awe with their extremely fast shipping and amazing umbeatable customer service, they made shopping a breeze with their knowledge and experience! Thank you for being amazing! I look forward to more transactions!
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Gregg Myers
Tactical Distributors was the only company that carried the jacket I wanted. I ordered it and selected overnight shipping. It came overnight and was exactly what I wanted. Prompt shipping and great customer service. Will definitely order from them again.
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Joseph Fields
Worst customer service ever!!! Do not return phone calls or emails, and are not honest and upfront if they can deliver a product on time. I buy in volume.
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Alex Liston
Great selection of products. Excellent customer service! Had a mix up on a order. TD was lightning quick with the exchange and very friendly.
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Jeff Cluney
Amazing Customer Service from the whole team. TD went above and beyond what I expected from them. They have secured a customer for life.
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Jaime Valencia
My new place for all tactical gear needs. Their service was unmatched and their prices phenomenal.
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Joe Average American
Always a good experience. Reliable and friendly.
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jude aurilio
Great folks. Awesome service