Category: | Shoe Store |
Address: | 1926 Abbey Rd, Charlottesville, VA 22911, USA |
Phone: | +1 434-529-6761 |
Site: | redwingcharlottesville.com |
Rating: | 4.7 |
Working: | 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–5PM Closed |
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Emily Hammock
Im the daughter of a man who works for Redwing. Also, I am a volunteer for the Big Brothers Big Sisters of Greater Tri Cities in Kingsport, TN. Recently I had a small fundraiser for the Annual Bowl for Kids Sake in which my little and I raised money to donate to our local organization. Because of the generous donation from Redwing, we were able to secure our goal and place as the top selling team! I just wanted to take a second and acknowledge this company and their generosity. THANK YOU from the bottom of my heart for your gift to an organization that is so near and dear to me! You have no idea how your support helps these children in this area and the programs BBBS is able to provide. My father compliments Redwing endlessly and is so grateful to be a part of company who treats him so well. For that reason I am grateful and appreciate you. Thank you again!
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Dan Brown
The old saying you get what you pay for is absolutely true when it comes to the Red Wing Charlottesville store. They give you great individual attention and the service they provide is top notch. At no time do you feel like they are trying to sell you a pair of shoes/boots just for the sake of making a sale...they want you to leave with a pair that fits perfectly and are unbelievably comfortable. I honestly think that if the shoes are not right, they dont want to sell them to you. Also, they stand by their products. The boots I bought I can bring back in once a month to have them oiled, laces replaced, eyelets rotated or repaired...all for free for the life of the boot! I highly recommend checking out Red Wing in Charlottesville. It is the best shoe buying and customer service experience I think Ive ever had.
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George H.
Bought my first pair of RWs last week and must say that my experience was exceptional. The store manager worked with me for over an hour to find the boot that worked for me. I returned home only to notice that my toes were touching the end of the toe box. I returned the next day with the boots and Carl found me another pair (model 415) one size up and they fit me perfectly and I could not be happier. Like I said, exceptional customer service and boots, thanks Red Wing of CVille.
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Vincent Lunato
These folks are very helpful! I am on my feet and outside at work 95% of the time so I need a pair of shoes that can handle anything. My wife bought me a pair from here for Christmas without knowing my size...I went in today to have them checked out for fit...They switched them out for the right size no questions asked and customized them so that any issues were resolved! They were excellent!!
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Ashby Rider
Would rate lower than 1 star if i could bought a pair of boots was sized wrong the liner in the boots tore and the boots cracked and the would not honor the warrenty had to call redwing directly to get help the service is awful after you buy rhe boots have bought redwings all my life but ill never biy a pair of them from them or anywhere else because of rhe bad experience!
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Cinderella Man
I worked with Carl and Brian here today. I was able to exchange a pair of boots that have caused me problems (discomfort) for a different style that had a different fit. I have several pairs of Red Wings and will be back to purchase more due to the professionalism and courtesy of this transaction. A good product goes furthest with great customer service.
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Colin Gwin
Still cant get over the experience I had at this store. I walked in knowing what I wanted so the bar was pretty low for customer service, but Im not quite sure Ive ever experienced such a high level of service. These guys care deeply about the boots they sell, to the point of reverence. It felt like I was being fitted for a custom suit.
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Bria
The boots ended up not working for me (orthopedic reasons), but the service was fantastic, every representative I spoke to was knowledgeable and accommodating, and the boots themselves are just attractive. Wish you carried shoes wider than an H!
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johnny goodwin
The staff is always very friendly and helpful. I have been wearing Red Wing Boots for over twenty years and never had a problem with any pair.
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Amber Christy
Service is phenomenal! My husband was taken care of and they did not mind my 1.5 year old making noise. I would highly recommend coming here!
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Jessie Wilson
We had the best costumer service! Could not have asked for a more helpful, thorough, and funny guy to help us! We will be back for sure!
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Sam Davidson
EXCELLENT quality of shoes, plus service! Highly recommended for the best shoes in Charlottesville!
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Edward Southers
Salesman was very polite and helpful in getting me the best boots in the style I wanted