Shipley Do-Nuts

Category:	Donut Shop
Address:	1303 Pat Booker Rd, Universal City, TX 78148, USA
Phone:	+1 210-560-2234
Site:	shipleydonuts.com
Rating:	3.6
Working:	4AM–7PM 4AM–7PM 4AM–7PM 4AM–7PM 4AM–7PM 4AM–7PM 5AM–5PM

Location

Photos 44

Reviews 33

Dan Perez

Shipleys donuts are normally amazing. But the store on Pat Booker has got some serious issues. Tried to give this location multiple chance, but this last experience was it for me. One, you can barely understand the people working at this store. Nothing against people from other countries, but if you are going to be servicing Americans, you might want to hire some folks that speak understandable English. My largest complaint is that when you order donuts and are told that everything you wanted, they are out of, there is simply no excuse for this. Especially at 10 A.M. in the morning! This store needs to get their act together. Will not be going back. Plenty of other do nut shops out there.

Stephen Roth

The donuts were just so-so, and the service was not really that good... But beyond that they double charged my card, and when I went in to tell them about it the next weekend, I was very disappointed in the way that they handled it. I ended up leaving unsatisfied and supposedly the owner will call me back at some unspecified time next week... It was just $5... donuts... The simplest thing would have been to just apologize and give me some donuts at no cost, which I would have been happy to accept, but that didnt happen, instead I had three ladies looking at me uncomfortably and making the entire situation feel very awkward...

Mark Cruz

I always buy the Plain Cake donuts both plain and blue berry. This vendor keep making them small as donuts holes! I keep asking to make them the correct way the way all the other Shipleys makes them and he refuses to make them the standard way. I called Shipleys already and for a short time he make them the normal size but, went back to the donut hole size again. I got to another Shipleys in Shirtz Tx. to get them the correct size.

Meridith Lewis

Staff was suspicious at first, & rightfully so, of my outside photo activities of their facility. Explained to them the purpose of what I was doing and they allowed me to photo inside. While there, ordered one dozen mixed donuts to go: glazed, fruit filled and chocolate. Clerk was helpful as she boxed my selection and correctly completed the transaction in a friendly manner.

Jennefer Gilbert

The girl at the the front had no idea what she was doing. We told her like 8 times that we wanted a dozen in a box, she continued to place them in individual bags...no box. She stopped us mid order to help another customer. Just very inexperienced. The only extra star is for the taste of the donut, but the service sucked. We wont be returning.

Jamie Vanecek

They have attitude problems when you go through the drive through. I got a stale apple fritter, when I told the girl working there, she said you have to warm it up... ? Never had to warm up a donut when buying it supposedly fresh.

Víctor Saucedo

Repeat customer. Disproportionate and seemingly premade taste. Amount of Creme/Jelly filling was dissapointing. Not fresh tasting.

Maryetta Crum

SLOWWWWWW, If there is another car in line DO NOT STOP, the wait is forever & you order will be wrong. They just dont get it.

Katie Serls

Really good donuts. The only thing that was a problem was trying to exit the parking lot. Not the best location.

Roland Lamothe

It was early. I was tired from a night shift. My order was complicated. Still. She didnt have to cop a tude.

DENNIS DALMO

DELICIOUS DOUGHNUTS & PASTRIES , FRIENDLY SERVICE , CLEAN AREA . A GREAT DEAL FOR EVERYONE!!

Elizabeth Dimando

the service is quick but the donuts are not nearly as good as the shipleys on 3009