Category: | Sporting Goods Store |
Address: | 1211 TX-1604 Loop, San Antonio, TX 78258, USA |
Phone: | +1 210-764-1015 |
Site: | stores.golfgalaxy.com |
Rating: | 4.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
DA
Daniel Coffey
I was looking to trade down in used clubs. They had both my set priced at $429.00 retail and the set I wanted to trade down to at $229.00 both 7 club sets. I was told my 9 club set is valued at $170 and I see theyll resell that for $400+. Everyone has to make money so no problem. I was told they offer about 40-50% of resell value. So the set for sale $229.00 they probably gave $100-115. So I offered the following, my 9pcs iron set thats far more valuable of a resell, strait up for the 7pcs iron set. Giving them a $70-100 upgrade in values on trade in alone, and an extra $200 in retail sales price than their current situation. No, they wanted the better set of clubs, plus about $50-80 out of pocket to win three times instead of just two. Plus I offered to regrip the entire set I bought, refit them and so forth. The manager said and I quote, I cant do math that fast, whatever the prices are they are. Ill buy brand new from Edwin Watts before ever dealing with Golf Galaxys high overhead charging tactics...
KA
Kalyn Castillo del Muro
I would like to say that my husband frequents this store. He has spent thousands on golf gear here. Additionally, he has given his leg and almost his life fighting for our country and deserves to be treated with respect. Lately, every time he goes to this store a worker named Ken is consistently disrespectful towards him, borderline discriminatory. Ken makes snide comments when my husband wants to come in and test a club in a bay. Ive had enough and if the management doesnt take care of this issue I will file a formal complaint with the better business bureau.
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Treniss Evans
Some of the staff are great and there are a few you just dont care about working or any kind of customer service. I am now updating my review as of this moment I just went in and had excellent customer service through several associates. I think the associates there now are getting it together. I did not see some of the younger guys that seem to be the problem in the past. Hats off Golfsmith for fixing the problem.
JU
Justin Wilder
Great customer service. Go see Matt Salazar for all of your club fitting or to find a new club to add to your arsenal. The guy was super friendly, patient, and knowledgeable. After listening to my needs for a few minutes and asking me a few questions, he walked me through a few club options, we zeroed in on different clubs I would like, and then found the right club after hitting each one. Great experience.
JO
John Andy
I went in late on a Sunday afternoon looking for a new pair of golf shoes. I tried on several pair, with no pressure from the sales folks, and when I found a pair that finally felt great, these guys let me walk around the store for about an hour, hit some balls at their swing range, and didnt pressure me once about closing time, etc. I decided to buy the shoes, and will go back for all of my golf needs!
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Hassie Lisenbee
Just left GolfSmith on Blanco - Horrible customer service. I recommend any OTHER golf store in town, dont waste your time. Wasnt greeted, had to ask for help. After receiving a quote for my clubs, was notified they cant purchase them after all. After I left, I realized I had left my shopping list inside, when I returned for it they handed it back to me in 2-3 pieces. Guess they were having a rough day
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Bryan Morris
So I scheduled a club fitting with Jason. He was personable, knowledgeable, and no-pressure. I told him I liked my brand but was open to others and he and I hit a bunch of clubs. I feel confident I got the right set (he actually steered me towards a stock set that was out preforming several custom options) at the right price. Would recommend (and will) to friends.
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Leza Marinesi
We visited this store today and we were pleasantly surprised! We are beginners and they took quite a bit of time to show us proper stance/hand placement etc. The computer animated golf bays are wonderful! The store has everything you could possibly want. Great customer service! We will be back.
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Armando Barbosa
I visited the store yesterday and was politely greeted and very well attended to. I was returning a club for credit ( won at a golf tournament). Their policy is to give an 85% credit which I thought was very fair. Spent $120 and enjoyed the experience and the store. Ill be back.
DU
Duff Ball
Deserves 0 Stars no service in the club section no service in the gripping section terrible I could have walked out of there with everything in my hands not one person greeting me or talk to me when I left asked me if I could find anything terrible terrible
RY
Ryan Ortiz
Love this place. I see why they let you hit the balls with there clubs. Took one shot and became addicted to a stick and bought it
JP
JP Gomez
Great place with excellent selection. Staff is friendly and knowledgeable. Every service you could want is available.
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Joe Hernandez
Its always a pleasant time walking into Golf Galaxy. The staff are all very helpful in finding what I need.
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Samuel Telles
Nice store, best pro shop in town, Thanks John for working on my clubs & helping them hit great !!
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Pebble Level
They will always be glad to do whats necessary to make your experience what it should be.
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Brian Gonzales
Love this place hope it stays nice after it becomes Golf Galaxy.
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Thad reddog
Lots of people working. Good sales on clothes today also.
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George Chilcott
Impeccable service. This place has so much to offer
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Antwan Nicholson
Best golf accessory store in San Antonio.
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Shirley bass-wright
Paul was very helpful and patient with me
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Coach G Moore
Review Soon ... Dateline 09-14-2016
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Kevin F
don"t bother calling...
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Pato Elosua
Great service!